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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so knowledgeable and helpful. We will always use this service to install TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Job Done….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would request both technicians again for future installations….

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time professional and very knowledgeable. The installation was successfully completed in a minimal amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting is professional and wires in wall to unit outside wall is clean and as it should be,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Solid service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV above the fireplace very quickly and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job - nice - clean and neat - knowable - they took the stress of mounting and setting up everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guys knew what they are doing and did good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job done well. Guys were very professionals and put 86 inch tv on wall within an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad lead was super knowledgeable. All I did was stand back and watch. They made sure not to damage the tv as long as my home. They cleaned up whatever mess they made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they were early and quick. They were in and out and managed to work around my 2 kids birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the 2 geek squad techs installing the tv mount into a plaster wall and then the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JackR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. On time, neat work, pleasant individual. Knew exactly what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent was polite and knowledgeable. He did the work neatly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary and Craig were right on time and had our TV mounted on the wall in no time. Went over directions and was very upbeat and friendly but did not waste time getting us all set.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad Installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was very professional and expert in work. Loved the service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome technician very knowledgeable of what they where doing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George came in took down old TV and mounted my new Samsung with ease. He explained the new tv controller after connecting my cable and speakers... thank you George!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Greek squad installed my tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected all devices. Fast and friendly service!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Totally professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my three TVs and downloaded the necessary apps. They were courteous and professional. I couldn’t be happier with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad done a great job on hanging my TV on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Best Buy TV mounting service to anyone who want their TV mounted on the wall. They even carry recommended mounts with them in case if the one that you bought doesn't work.

    I would recommend this to a friend