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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 554 Showing 11,061-11,080 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Agents Made Sure I was Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! They made sure everything was working and I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, and even removed the trash after they were finished.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Would use them again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were funny, professional and kind all in one. They got the job done and were pleasant to have in my home. Would definitely use them next time I need something done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service and very professional folks! They even cleaned up the space.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    These guys were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad kept me informed about their arrival time and showed up as expected. They were friendly and quick mounting our tv. Couldn’t be more pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing our TV Great customer service& answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Wall Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and supports the TV with freedom to rotate either left or right with the ability to move the top edge in or out.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation and explanations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys completed a perfect mount and TV setup!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exactly what I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the installation. Brandon was extremely pleasant, professional and very experienced. I highly recommend this young man for his representation of Best But Geek Squad. Kudos!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv .. great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was very helpful.. Installed TV for us and did an excellent job.. great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad did a an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Three gentleman were on time they installed the rack and tv and did an amazing job and did it safely all were wearing mask and booties on the feet

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Not cheap but the best way to get the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheap but the best way to get the job done. The installers are polite and knowledgeable. They communicated beautifully prior to the appointment and were most easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad brought and installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came at the appointed hour, everything was done well; they explained operation to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a magnificent job, and were very professional. They were on time and worked very fast, but carefully. I would not trust anyone else to mount my TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professionally installation. Tech did a great job. Fast install and clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent service and advise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is great and total tech support makes it cheaper. They came in and installed my tv fast and without any problems. I've used them for 10 years and I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad met our high expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad technicians were prompt, efficient, nice and conscientious - making sure to leave the area clean of the packaging material when they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party install company worked after hours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party install company were great. They communicated very well and even worked past 7:00pm. They had to coordinate 3 guys to mount my Terrace tv which was not easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was fast and easy. Their expertise used a system that I never would have thought of. No fuss, no muss, and best of all no aggravation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so amazing and kind and helpful. They mounted the Tv perfectly straight.

    I would recommend this to a friend