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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation was great. The two techs quickly and neatly mounted my TV on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t take very long at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the experience was good. The techs were nice and courteous. They were also early which was great. However, after I moved my dresser back up against the wall I noticed that the tv was a bit crooked. There is about an inch difference from the left side and right side. I haven’t figured out how I can fix this yet. It also leans forward. It is a tilt mount but it leans even before you move it. When I push it back it “falls”forward about a half an inch or so. This could be the mount. I’m not sure. The other tv that was mounted is on a swivel mount which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Terrence did a great job. Everything was installed well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the TV and connecting to my system. Cannot thank them enough

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out were very professional and fast to set up my TV and sound bar. They walked me through how to use the features and optimized both items for performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Geek Squad agent who set up my new Sony 65 inch tv. They were on time and very helpful with my questions and showing me tips to help me navigate my new tv and soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Short and sweet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV efficiently and cleaned up well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, were very courteous and did a terrific job. They made sure I understood and encouraged questions. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    such great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two fellows came to mount my TV, they were quick, very efficeent, and very helpful. They even helped me to set up the controller and system, which was not required but very very kind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up my tv in the backyard patio with ease and explained everything to me along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed, handled with care, cleaned up, took their time to make sure correct & managed to get it all done in reasonable time, also friendly & professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and personable. They wore shoe covers and face masks for Covid compliance. They reviewed all items to be installed with our new flat screen. Advised me of an additional charge for a non Best Buy accessory. Upon completion, all shipping boxes were removed and my home was was returned to normal with my new equipment. Discussed the location of the install and the optimal viewing height. Upon completion of the install all components were tested for functionality discussed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad does good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it quick and easy. Everything was hooked up and ready to go in no time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent four men to install the 100 inch hisebse tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis Sallee came by right on time and in an hour or so mounted the TV, upgrading the connection so that now I have an outlet to place lighted decorations up! So pleased with my tv...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered and mounted our new TV quickly and hooked up everything and synced our remote for our cable service which was very helpful. Great Service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installing my 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men you sent were fantastic! Professional, knowledgeable AND fast! They knew there job and executed it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome! Very efficient and professional during the installation of my TV. The

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Easy Peezy! They centered a difficult TV, mounting perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to mount TV on our existing swivel mount, saving +- $150,00 He was very efficient and pleasant. He is welcome at our house anytime.

    I would recommend this to a friend