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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 559 Showing 11,161-11,180 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek Squad and Total Tech support, they are friendly and professional. They make installation and configuration very smooth and stress free!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional from beginning to end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad perfection, professional skills and made the total install look easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did it efficiently and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helpful. He did the install quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Party Provider, Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man was on time, very personable and put up the tv in record time. This was a 3rd party service provider that works for BB, btw. Did not seem to be Geek Squad specifically- I have had other GS installers and they were very good as well

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was great! They were knowledgeable, gave easy to understand information, set up everything and cleaned up when they were finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Tech installed my TV and found the store had sold me the wrong Sound bar and did an Excellent job on the install. Very Professional and well monored person

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job of my TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and completely set it up and instructed how to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the guys delivering and getting it onto the wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thank you for a good job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job installing our tv after having to carry it upstairs, installing, setting up and carrying the old one downstairs. Thank you for all you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Geek Squad installation. service, and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient install. Everything went great and the installers were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and perfect install by Geek Saud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very professional and quick. They made sure to mount it perfectly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome insulation. Great guys from Glen Allen sto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from geek squad that came out. We’re both amazing! They even hooked up my sound bar for me and they were efficient quick on time for the very first time ever that I’ve had Best Buy come on time because they hired out a contractor last time and it took 6 1/2 months for me to get my Dishwasher anyway these guys were fabulous and I can’t remember their names but they’re local at GLEN ALLEN hats off to them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good deal if you aren’t handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a big tv high on my ceiling quickly and I Don;t fear it’ll fall off...something I would constantly worry about if I did it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was excellent They answer all our questions and assisted me in moving older tv's to the new rooms. I would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and mounted by TV and my cable box tray. They were on time and did a excellent job without a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TOTAL PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE GUYS CAME IN PUT MY TV ON THE WALL IN A HALF HOUR VERY PROFESSIONAL GUYS AND VERY COURTEOUS HIGHLY RECOMMEND THIS PROFESSIONALLY DONE JOB.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick and efficient, my tv is in a best spot and I know it’s secure. Definitely will have them come install any other tv’s and recommend to anyone else I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very best installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job . Setup and installation was a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two of my TVs and was very respectful on how they were in my home. They vacuumed behind themselves and took they time to make sure they did a great job

    I would recommend this to a friend