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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 563 Showing 11,241-11,260 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new wall mount TV. The install had some challenges including running wire through, but the did a great job. They even cleaned up afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was professional and quick to get the installation complete late.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionally installed tv, set up, & mountingbr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy connected the TV to the mounting bracket and to the wall. The set up all the programs for me, including the internet. Did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed were professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was good and they cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect. Quick, friendly. Worth me not getting frustrated doing it myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv instillation 86 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv in record time. This included wiring to my other devices. It was a real pleasure to meet the two of them. They were courteous, attentive to my requests as to position and height of the mounting while being sure that it was mounted in a most secure position.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. Extremely capable of fission friendly helpful did a great job cleaned up when she was done. I will definitely have them back again for other services I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my sound bar to TV and blueray player, set up speakers and coordinated all remotes. Work order and what I thought I paid for were different, ( tbd ). Crew did as I requested. ( Customer is always right )

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about paying $199 to mount TV to the wall and set it up, but I am really happy I did. It was a lot of measuring and took awhile to install, so I think the $199 was totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job of setting the tv up and getting it connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, did the job in a timely manner, and cleaned up when the job was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work on my last installations.It was no science calling for another installation I would not go anywhere else! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent, Kind & Caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was AMAZING! My son has disabilities and was when his previous landlord decided to sell the home, my son was forced to move to a new home 6 days before Christmas. Competent, kind & caring, they were patient as my son wanted to “help” with the multiple TV’s they installed at their new home. Thanks Joe & Keegan!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, professional team came to house. Did efficient job in quiet fashion. Made suggestions as to height of tv and Cable length. Very neat and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good people. No issues with the install. Knew the TV and remote setup well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SERVICE, KNOWLEDGABLE AND FRIENDLY on time and quickly done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Great professional install -super personable agents -great clean up -super easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and setup my 85” tv quickly, made sure all my devices were operating correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    QUICK AND EASY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job! I highly recommend the geek squad team to install your TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing guys with amazing service . I would hire the geek squad anytime

    I would recommend this to a friend