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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 564 Showing 11,261-11,280 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad crew were prompt and very courteous.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed with how well the two Geek Squad members worked together. You could tell they had installed many tvs as a team. They even hauled the box away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, helpful and respectful of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installment was quick and effiencent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oustanding work. Geek Squad installers were friend and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great price on my items, quick install!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad representatives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives that mounted the television did an outstanding job. Absolutely perfect .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew of guys. Fully installed and explained the functions of the tv. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Another great Best Buy purchase and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount for new 75 inch television! Best tv and mount for my living room! The geek squad are fabulous. They were amazing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was fantastic! Very professional and was prompt Helped with connection issue on another tv as well

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent at home service. Technician Eileen and partner Tech were efficient and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys good job mounting the samsung tv in my house

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    T.V. install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting your TV installed by Best buy it was a great experience not only professional but they were on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV and a mount and I am so happy that I got the service to get it mounted through the GeekSquad. The team members were super communicative and worked quickly to mount the TV. They were in and out in no time. The TV also looks great. If I did it myself, it would not have been a good turnout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the technicians were polite and knowlegable. They took the time to go over how to use the remote and access all my streaming apps.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    better late than....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked on his own no assistant with him till the job eas nearly over. then help arrived. both guys from the geek squad were professional and pleasant would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician devoted to perfection & flexible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad personnel were terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was fantastic. Friendly, professional, ans efficient

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job setting things up for me. He explained what he was doing at at different stages of the work. I appreciate that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and did a quick, professional job. Glad we had a pro mount this on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Kind Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very unsure of the height I wanted to hang my 65 inch TV. The installer was very kind and showed me what all of the different heights would look like. The final result was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installing and getting TV connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting TV. Quick install and TV was up and running smoothly.

    I would recommend this to a friend