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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 565 Showing 11,281-11,300 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned at first about whether a professional will be the one doing the work but the guys who came out were so good that I purchased 2 more setups on the spot. This was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were very professional and did a great job cleaning up after job complete. The product I purchased performed as advertised. It had all the adjustment that was required to perform as needed..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service was amazing. They came out as scheduled and mounted the television on the wall with the cables hidden. We cannot be happier with the service BestBuy provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install was fast and all things were explained

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted the thing amazingly they are great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very professional. They made sure everything was mounted, hooked up and working smoothly. I will definitely use this services again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew exactly what to do and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geeks did a great job. They were thorough, compared options, were careful to clean up and did a great job overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome Cooper made some great suggestions had everything I didn’t have but needed on his truck the work was clean, quick and efficient super team great conversationalist and very helpful with some other projects and products I’m looking forward to adding I would recommend geek squad to any and everyone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a great experience. Service remarkable. More than worth!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation and Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service provided in all aspects of installation and product use,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job ,He installed my tv in the middle of the wall with professionalism ,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Can always count on Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has installed all of our TVs and have done an amazing job each time. We wouldn't trust anyone else to get the job done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and job was done fast and effective

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect installation, and cleaned up after himself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man came on time, and was very knowledgeable about my request... He installed my TV and cleaned up after himself... Niceeeee when things work out...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician kept it simple.. installed and mounted plus for a extra fee add an outlet kept clean did exactly what we expected. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did an outstanding job. They were very knowledgeable and professional. We highly recommend them. Thanks again!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents werevery professional, courteous and knowledgeable. They mounted the tv in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great geek squad service as ususal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was on time, very professional and very fast, The install was perfect and the tv looks great and sounds great. Very easy and good install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Needed my help, but was efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came and mounted my tv was very nice and did the job quickly. I wish he was sent with help though. My tv was a bit too large for him to mount alone, and he needed my help.

    I would recommend this to a friend