Customer Ratings & Reviews

The agents installed my tv with obvious knowledge and experience. Very polite and conscientious .

Installer was courteous and got the new TV up and programed quickly.

Exhibited competence in installing the right setup for my very large & heavy tv

The agent that mounted my TV was courteous and knowledgeable. He cleaned up after himself and explained what he was doing.

The crew was awesome! I will only have you guy’s install and mount my tv’s

The Agents took down my old tv and mounted the new one VERY QUICKLY PROFESSIONAL & A VERY CLEAN JOB! They were very friendly & communicated well with arrival time!!

Installers were very knowledgeable with a tricky installations. Quick too.

The geek squad team installed and made all necessary connections professionally. DirecTV and DVD player all working

So, they mounted my TV too low on the wall...I was left with 4 large holes and the imprints of the mount. That really bummed me out. But, as they were applying the mount to the TV, they informed me that the mount we had stuck above the TV. It was one of things where you don't know until you use it. They tried everything to find a solution with that mount, but ended up finding a different one that was available in store. They actually went to get it and bring it back during that appointment, which was awesome. It looks good up on the wall (had to patch and paint over the holes...which I still kind of see). But I liked that they helped out with that 1st mount's issue.

The guys were on time, pleasant, efficient and very helpful. They mounted my TV and set it up along with setting up our new sound system. They were great.

The two men who delivered and set up my Sony television were great! They were professional and efficient. I am very pleased with the work they did.

The Geek squad member could not have been any better. It was a GREAT experience. He got everything working and explained everything to my wife and I.

Great job by the team. Quick, efficient set up. Second installation by best buy … will use them again.

Geek squad was very helpful and knowledgeable. This is included As I purchased the geek squad protection.

The 2 member Geek Squad techs were great. Hooked up devices, answered our questions. Very Professional.

The agent who installed my TV is very professional and very good in what he do.

The agents mounted my TV, set up all my services and helped me with all the new functionality. They were efficient, very friendly and professional.

The agents installed our tv, were incredibly helpful and informative, and cleaned up when they completed the install.

I will say, Geek Squad was very courteous, very aware of covid restrictions, very professional. They were prompt, and made sure the tv was mounted correctly. Why I'm knocking off a star is because they setup the tv with the smarthub and acknowledging all the privacy statements with out asking me about it, nor discussing the potential implications of signing fully onboard with Samsung. -.75 Stars Even worst, when they were setting up the devices, they kept pairing the tv with a soundbar in a completely different room attached to a different screen. It took me a while to figure out what they did and fix it. I was able to fix this issue, but it did take me a while to figure out what was going on. -.25 stars.

The 2 men were professional and knew exactly what to do. They talked about what needed to be done and took care of it. I was very pleased that they left no mess.