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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    geek squad worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, best I've seen. Install went great and am glad I become a Total tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" TV Mounted. Installers were very efficient quick and did a great job. Thanks :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were very professional, pleasant and hardworking. Arrived on time, had to overcome some issues when mounting our TV due to hard concrete wall it need to be mounted on.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount my TV was nothing short of AWESOME. They took the time to set up the TV and explain to me all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! We bought a new TV Amit is mounted perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Getting great complement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out to mount my television did a wonderful job, thanks again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad on-site service professional and complete: installation over fireplace including new Samsung 65” TV, mounting equipment and soundbar, all from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew took care of everything; disconnecting the old, reconnecting the new.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting the TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech crew came over and mounted 3 TVs. Two of the mounts were purchased from a 3rd party. They knew what they were doing and TVs look good mounted on the wall(s).

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    There is non better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not say enough about the Geek Squad service while installing my T.V.. Totally professional, courteous, and helpful. They went above and beyond to assure my satisfaction. Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a Must for TV Set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not thank Mario Morales enough - he was so patient with us and went over set up several times. There is so much these tv's can do these days - there should be a course on this! I would definitely recommend this set up with the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and set everything up. Communication was excellent before, during, and after the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 75 inch TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and great communication. Top notch installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV, connected all the devices and removed the old TV. Great job and great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer went out of their way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of best thing I did buying my Samsung Frame TV to have Geek Squad Agents install it. The agents who installed our TV did an awesome job. They asked what would make our tv viewing perfect. Then went out of their way to fill our wishes. The end result was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv and quality. Love the size and pictures. Dont need to go the theaters anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peter and his helper (I’m sorry, I forget his name) were Extremely friendly and knowledgeable. They were able to help us resolve an issue that we had with the previous television installed (bad screen) and get the new television set up and explain to us some of the differences in the technology we purchased d vs some of the other available TVs. Overall, we would gladly choose this service again and work with Pete, or other Best Buy technicians. Overall the experience was very good, damaged first tc included.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all its devices. They were very professional and courteous. Geek Squad Installed my TV quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were outstanding. Very professional and mounted the TV perfectly and best of all, they were very neat. Cleaned up and took away all the packing material and left the room spotless. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Y’all are fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic guys, who mounted and set up our TV. Wouldn’t trust anyone else

    I would recommend this to a friend