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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Display Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job setting up the TV mount on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed and did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount and did not take no time at all. Very friendly to move the tv around on it to place cords in the back of tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work Guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad put up 3 new tv's with mounts in no time.. they also checked my new router connections and ensured we knew how to operate our Samsung Tv's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install Guy was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my 65’’ TV on the wall and did a great job !

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, person that assembled my wall bracket and tv was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and on time mounted tv and sound bar sold me another bracket because of stud placement definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!! These folks were AMAZING!! They had the TV mounted in 10 minutes then stayed to be sure we knew how to use it!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cool workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional knowledgeable very excellent a hope to use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation tech was great. Very patient helping me setup my channels.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mount 77 inch OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and left everything clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv is secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing an expensive piece of technology, you want to make sure it will stay where it needs to be. I feel that it was installed with care and safety is taken into consideration too.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our 75” hung in our brand new home and I’m so glad we did. We definitely needed “the pros” and they even moved it higher when I thought it was too low. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Hisense 65 inch tv. There was a defect of the first Hisense tv which was turning off every 30minutes to 2 hours or so. I was however incredibly pleased with the image quality of the tv. Best Buy replaced the tv with another of the same model and it is working flawlessly. For the price of $419.00 I doubt you can find a better 65 inch tv and the image quality compares to tv's selling for twice the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They rocked my install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad killed it - was fast for the appt - only a few days out, early on the install day and in and out in no time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt, communicative, thorough, and did a perfect job hanging our TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great product, but the thing impressive me is their install service, very polite and professional, they even wear shoe cover before enter my house. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for tech users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this - so glad Best Buy started this - had tv mounted on wall at my mom's and it looks great. Going to be bringing in laptop as well as MAC. Got the Total Tech plan - love it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. The television looks fantastic on the wall. They arrived on time and did a fantastic job on the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was professional and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting went fast and flawless - I wish I had this done sooner.

    I would recommend this to a friend