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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    75" TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting went fast and flawless - I wish I had this done sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were proficient, friendly and were very knowledgeable about installation and the products they were installing. Love the finish product!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV had awesome customer service. Got the install done in a timely manner and did it right the first. I would recommend Joseph!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV bracket /sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing! They explained everythign to me, made suggestions and we very friendly and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Quick install and minimal mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted two tvs and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, will let piropee know how easy it is to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and did a great job. They put up a tv mount .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung NeoQLed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great and the picture is great too. PLaying my gaming systems on it and it’s amazaing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was prompt and mounted my tv and connected all the necesssry wires so i could watch immediately. Did additional tv in a bedroom while he was here.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff set up my mother’s new TV. They were professional and very capable. Thank you for taking the time to help my 98 year old mother understand how to operate new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent human

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a Geek install. I had a outside technician who was fabulous! My mount had not come when he initially arrived and he agreed to come back later, which game me time to go buy one from Best Buy. While it was extremely disappointing that my local Best Buy had 16 of them but ordered mine from Chicago, I was pleased with the level of service I received from the technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who mounted my tv were very friendly, knowledgeable, and efficient. They answered all my questions and showed me how to use my tv after they mounted it. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two trips for the tech to set everything up and mount the TV, but everything was done efficiently and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TECH MADE US FEEL COMFORTABLE WITH HIS KNOWLEDGE AND WAS ABLE TO GET MOUNTING DONE IN THE AREA WE REQUESTED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, efficient wuth commendable initiative. Would rehire without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional Installation. 5 Stars....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional techs. We are very happy with the quality of the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Fixed TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent! Tightened the mounting bolts and made sure tv was anchored properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install. Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounted my TV. Went over the TV operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is the best member of Geek Squad. We specifically asked for him.

    I would recommend this to a friend