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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV Ceiling Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional group came to install my ceiling mount power TV mounting mechanism. Very pleased with the install and the help to setup the TV wireless options, as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is the best member of Geek Squad. We specifically asked for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, Quick and easy. The tech arrived on time and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team! Quick delivery and installation - super fast, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up of tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my tv mount over my fireplace! Very polite and fast. I am very satisfied and will definitely use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice installation. Great Associates who were very skilled.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeffrey and Clay did a superb job installing our tv. They answered all of our questions and cleaned up afterwards. I would highly recommend the service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in & did a great job & respected my home & my time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad team worked well together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were great. They explained how each device worked. They also offered to come back if i had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and working great. Delivered on time and in good condition. TV looks Great!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Ultimate TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended at Best Buy, made decision to purchase the upgraded mount. A great choice!! Is ideal once installed at the house and allows room to size up with next TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad in to set up our entire house with TV’s, sound, and wifi. They did a superb job of getting everything installed, looking good, and expertly explained.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was super nice and knowledgeable, he installed the tv on the wall with a lot of care. He was tidy, fast, and friendly. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted the television to my wall very neat and secured. Explained everything percise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team got everything installed and answered any questions we had. Gave us additional information. So glad we decided to use this service with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were excellent at mounting TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They were very good at mounting and centering TVs. Answered my every question and were extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very impressed with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good about the installers who came out and mounted this tv. They were so professional and careful. They made sure there was no mess and took their time to get it right.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The TV Mounting experience exceeded my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Very polite, helpful and attentive. I had a horrible experience with my washer dryer purchase, however, the TV mount experience was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The team was on time, and did a very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, and did a very professional job. Cleaned up afterwards. Would work with them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New Mount and TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech removed old tv and mount then installed new tv and mount. Great job!

    I would recommend this to a friend