Customer Ratings & Reviews
- SKU:
- 3008009
Customer reviews
Rating 4.6 out of 5 stars with 38694 reviews
(38,694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
TV mounted on wall.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were quite gracious and patient in answering all my questions re the installation. Their work was excellent and looks good too.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad Installed our TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation Geek was great. He arrived and got busy installing the TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Quick and Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and efficient. We moved one TV and installed another 3 guys did the job very quickly in less than an hour.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 4 out of 5 stars
Need help with these features with with the Samsu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is the 65" Frame TV because of the art mode feature. Since there's more to it than just turning the TV on and off I was hoping to get some help from customer service on how to work together features. The arc mode is supposed to turn on when you enter the room and turn it self off when no one is in the room but I have not been able to figure How to use this feature. I thought someone from the Geek Squad would come out and show me all the different features with this $2000 television But so far I have not been able to get any help. Very disappointed In this part of the customer service
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rob and Dave are the best!!! They were polite, efficient and very knowledgeable. I wan them again for any other purchases
I would recommend this to a friend Rated 5 out of 5 stars
Professional team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad R&R’d my wall mount for a full motion mount.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Up and connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agent was on time, neat, and careful in performing the installation.
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Wall mount of my 55 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had our family room remodeled and need to have our TV remounted to the wall. Great job, work was done quickly and with no mess. Works better that the last mount, very happy.
I would recommend this to a friend Rated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were professional and did a great job. Explained what they were doing as they worked.
I would recommend this to a friendRated 3 out of 5 stars
Tv mount install was ok…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went good..the tv and mount looks good. I wanted to add a in wall power surge but unfortunately the agent didn’t have the correct one on him…luckily I was able to purchase one from the store but have to schedule another appointment. I would caution BB to instruct there agents not to mention they have other appointments behind them as it makes the current customer feel there being rushed. But overall satisfied with product and install.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Capable and Helpful Best Buy Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Erik and Jose were knowledgeable, capable and friendly.They went above and beyond in assisting us seniors on the details we needed to maximize our experience
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were fast and efficient. No unnecessary holes in my wall.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad did a great job on the TV mount.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy folks did an excellent job with mounting the TV. I plan to use the service on future TV installs
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Great service and a great product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad arrived earlier than scheduled and did a fantastic job. Mounted two TV’s and did hook-up, programmed the Harmony remote. Great all-around service. A 10+ rating.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Contract Installer Richard was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 star install and set up by Contract Installer Richard
No, I would not recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Great TV Installation services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very please with the tv wall mounting services that BestBuy/Geek Squad provides. I highly recommend their services.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Mounted TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted my TV within no time on the wall and the way I wanted.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents were friendly and extremely knowledgeable on the process of mounting a TV over a brick fireplace. They did a phenomenal job and it looks great!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Quick Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, nice geeks and great TV. I have used them several times and they always do a great job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 4 out of 5 stars
TV Installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and expertly set my tv up. They knew exactly what to do without any input from me.
I would recommend this to a friend
