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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came early and was very though. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were very nice,helpful and knowledgeable. I would definitely recommend them to family and friends. If I could request those guys again I would

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that came to my apartment were awesome. Very professional and they knew what they were doing. I’m extremely please with the work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Always great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had them out multiple times and always great and professional!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful in mounting the TV & making sure everything was working properly. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the Best! They also helped us understand the finer details about our tv and how 4K works with our different services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV on time as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up my TV, mounting it to the wall and explaining all the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Tv's were mounted, recalled was done to have one moved as it was too low and almost on the chest of drawers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time, friendly and efficient. Best service ever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go for the TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was great. They were very neat and clean when installing the TV. For the price I couldn't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and installed my t.v. to wall in minutes did a great job and friendly service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Large TV, good view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I had best buy come out to install my tv instead of someone from the street, they were prompt and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job with tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good at installation and cleanup. He took very little time and had good advice

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed tv Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up and made quick work of my tv install. They were very gentle with the tv and mounted it evenly and straight. Good guys. Good work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a tv mounted the geek squad is the best they do it the right way the first time and measured everything so there was no mistakes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionally installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys new what they were doing! 5 star rating

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very happy with job done profesional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have had a large TV wall mounted. So glad that I had the experts from the Geek Squad doing there thing. I could tell by talking with them and watching that I was in good hands. They installed my new wall mount unboxed the new LG OLED and attached it to the mount. In a timely fashion they had everything set up and working like a champ. Thank you gentlemen for an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation: bracket and 75" TV - Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers called when they were on their way and showed up exactly when they said they would. They installed my bracket and 75" TV in less than 30 minutes, connected the TV to Wi-Fi, uploaded my apps and even helped me log in for the first time. The customer service went beyond my expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, knowledgeable and connected all my devices!

    I would recommend this to a friend