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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 580 Showing 11,581-11,600 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very professional and knowledgeable. Definitely makes a difference to have such good service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install TV expertly, fast, and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV perfectly above fireplace. Beautiful job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with the installation and the installers did a great job !!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed were knowledgeable and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hat's Off to Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hat;s off to Jen and Kevin. Could not have asked for two better technicians. They came in, introduced themselves, removed my old TV and wall mounted my new TV and TV speaker using a univserial wall mount. I watched them work, clearly they new what they were doing. They explained each step. They made sure that the TV was working and connected to my cable and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time discussed options and made recommendations. Quickly installed equipment and spent the time to discuss how to maximize performance based on room lighting and layout

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installers were great; back-office support, not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were Fantastic; operations support & scheduling needs improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic and helpful. Extremely professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very good install job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did do a very good job installing my TV when they showed up. The first appointment I had, they just blew me off with NO call No show. I rescheduled for Three days later, they showed up on time and did a very good job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and had our tv and sound system up and running in less than an hour from their arrival time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick remount and reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced and mounted my smaller TV with my 55” I had in the living room which I also replaced with a 65” OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are real good1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time and very effecient. Everything worked as it should when they left and has continued to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the only way to go when you are mounting a 77" OLED TV. My installers were very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, efficient service. Delivered and mounted our new TV. Great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their Best Buy sales person suggested this - and he was 100% right -- it is exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and all devices without any issues. They showed me how to work all my devices and how they are synced. Very clean and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this process and install to anyone! You have to ask the right questions and engage but very worth it when you are installing larger TVs

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    BEST INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very friendly , completed efficiently did a great job and left no mess ? GREAT JOB ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad wall mounted my tv in an hour very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad's Roberto and Alton were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roberto and Alton were great guys who were on time and quick with the install. They did a great job.

    I would recommend this to a friend