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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 585 Showing 11,681-11,700 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was professional both in the installation itself and in the way he conducted himself. I would recommend the service to anyone interested.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installers a++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service install. Very good installers and setup everything including the remote glad I have total tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount is great for space and naking a room look good. The product is sturdy and durable. It withstands the weight of the tv without tilting or cracking the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70” TV install successful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job wall mounting my tv especially with the having to deal with concrete blocks behind my drywall!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents dismounted my old TV and mounted the new one. Advised me on hookups through my old receiver. Very courteous. Covid precautions were followed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it done. Friendly and professional. The key was communicating what I wanted. The executed the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hanging service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job quick & well. We’re on time, neat and friendly. The TV looks great and is secure.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well worth Geek Squad do TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and set up. Geek squad is awsome. It is well worth being a total tech customer! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad always does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were on time, courteous, professional and efficient. They mounted my TV quickly, and without any damage to my walls. Great service and value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danielle installed my 55 inch television. She explained in detail all my features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always bet on Blue....and Black !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was amazing !!! He mounted 3 of my TVs with no problem made sure he had on the proper PPE and wore booties inside my home. Great conversation as well he even managed to find me 3 screws on his truck because I casually mentioned how I had to order/ wait for replacement screws for the feet of my LG TV He grabbed the screws and even put them on the TV!!!! I mean c’mon above and beyond ! Excellent service so happy I am a total tech member because I have peace knowing Best Buy and geek squad folks will make sure the job gets done

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Finished product looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly, professional, and helpful. I also appreciated their flexibility and honesty when discussing the products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents install the TV and finished the install with no problem. Fits perfect in our bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job very helpful with the TV exactly wha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job very helpful with the TV exactly what I wanted with all the wires everything was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came out and reconnected my new tv and made sure it was leveled. Good work and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV INSTALLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted and installed my new 65 inch TV in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$ no streas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Especially when the tv is extremely Heavy They fixed what was wrong with the current set up. Very professional and knowledgeable gentlemen

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed TV, sound bar and player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt, professional, kind and so helpful to non tech people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Geek squad gents were very professional and spot on!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience with BBY team installing 65” LG OLED TV. Very efficient and polite. Cleaned after themselves as well.

    I would recommend this to a friend