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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Geek squad gents were very professional and spot on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than getting a projector and looks great in our Basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an 85" TV. We are not capable of installing such a large monster. (LOL). Best Buy delivered and installed it in record time with absolutely no problems. Kudoos!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the Geek Squads service. They are fast, friendly and very knowledgeable. They had my tv up and running smoothly in 15 minutes. They saved me hours of hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great and service was good but no room for a gray area. By now everyone has a tv mounted on the wall so if the service to install doesn't involve mounting a bracket and just switching out tv's then a charge should be available for this.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting the TV. Very polite service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth with Great service and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service called was on time explained what he doing and stwp bybstep process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted and installed tv professionally and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mount was perfect for my 85’TV, I love it! Easy to install, of course I didn’t install the geek squad did it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professionals the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent for our installation of a larger TV on our wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bobby G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my TV up and running in approximately 35 to 40 minutes! Highly skilled and trained technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and professional knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek, she was amazing. Mounted my tv and soundbar in a flash. She did a very professional job. It look so good on the wall. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased with their service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my 65 inch tv in a short period of time. They knew what they were doing and did it well. I am very happy with their service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Squad At Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 squad members who performed the work were professional and competent. They set up all components connected to TV and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Very knowledgeable technician. I would recommend it again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. How Mary love the size and quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adaptable, fast, and polite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called before coming, and were right on time. they put their shoe protectors on and we headed upstairs to install the tv. Low and behold the tv couldn't be mounted where I wanted because the studs were too far part, wanting to get it over with without having to buy a new mount they measured other areas in the room until they found a spot that would suite me and the studs were spaced correctly. thankfully they knew the correct height for placement, they put it up in a flash, reprogrammed my remote, and were out the door. I think it all took less than a half hour. would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Happy Customer! Excellent service and job don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Friendly, professional, on time, trained, experienced and knew what they were doing. Very happy customer!

    I would recommend this to a friend