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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Technician was AWESOME...Can't go wrong with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech was very quick and knowledgeable with what he was doing, answered all my questions, patient respectful of my home and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice young man Did an excellent job —————————-111111111111

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They care. They are knowledgeable and know the details when needed Listened well to our requests, questions and concerns. Thanks much

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Total Tech is worth it for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service. Had them install a 85” TV. I am on total tech so it was free as part of the total tech plan.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps that came out were great! They were nice, professional and made sure that tv was not coming down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great with setup. Took less than 30 minutes. Suggested a better mount that was also cheaper than the one I purchased. Excellent experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad professionals!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Squad has help me set up anti virus on all my computers and laptops and also set up TV mounts ln my home! There service is excellent. Thank you Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Helpful with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs set everything up after mounting the enormous TV gift for Mom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an 82" TV to replace an already wall-mounted 65" TV. However, the 65" wall mount had to be replaced to account for the new TV's size and weight. I didn't want to take any chances with my new investment so I scheduled BB's in-home mounting service. I had previously picked up the Total Tech Support annual and as a perk I was able to set up the mounting service for $49. The installers arrived on-time. They were able to complete the installation within a half-hour. The mount was placed perfectly in the area I had asked for and the TV looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed/mounted my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The agents from the Geek Squad were very friendly and professional! They did a great job mounting my 55 inch tv on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted professionally & the soundbar was installed. The agents even explained how to use the remote control for both TV & soundbar as well as answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would do it again in a heartbeat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mounted large screen TVs in the past with help from friends/family, but was not willing to do it myself for a TV this large. When Geek Squad came, the installers were really personable, efficient, and knowledgeable. Even when they realized the TV mount I had bought for the service wouldn't fit in the desired area, they had one in the truck for purchase that worked. Would totally hire Geek Squad again if I needed help mounting another television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came in to set up my sound bar and the new LG C3 TV I have. Who was professional careful and thorough and setting everything up. When he was all finished and packed up, you never knew they were here. It was so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV on the wall and all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was awesome. She was very nice and knowledgeable. She put up the mount and my tv very quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation. Only thing I would comment is I don't remember much of what they told me about continued operation of features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad provided outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very professional, courteous and knowledgeable and mounted my new TV very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team went over and above and helping us mount a TV and Sonos sound bar on a stone fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Install to go with Awesome tv. These guys know what they are doing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Exactly what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, and he was very careful. He mounted everything exactly as I wanted.

    I would recommend this to a friend