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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient, helpful - they even helped w/ programming

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation- took their time (2 persons) with measurements, unboxing, install and cleanup. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Showed up on time and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Best Buy team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a TV wall mount with installation. Team showed up in the time span provided. Was very courteous, professional, precise and very clean. Great job Best Buy team!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new TV was quickly completed in a very professional manner; as well as, the movement and mounting of 2 of my older TV’s!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great and very professional. Quick, too. Took all packaging and cleaned up well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad more like speed squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in less than an hour. I provided my own tv mount and they were able to mount from beginning to end. Excellent service and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery was on time and wall mount set up was smooth. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was professional and did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and fully operational Team kept the room clean and efficient and I serviced us on use

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from Greek squad. The crew was professional and got the job done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was informative and did excellent work. Also helped with setting up of TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad hooked me up quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kristian was awesome! friendly , helpful and was quick to hook up my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad worked quickly & efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to the wall & connected it to Spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman that install tv was very very good. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wes and Cameron were excellent. Couldn't have asked for better service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service - saved me hours of time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was timely and professional. The Premium TV Mounting (TV Connect and Setup Included) was better than I expected and very reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and did a great job with install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did forget to give me one of the things I purchased and it took a few days to sort it out but I was still thrilled with the service that was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTALLY 5 STAR ALL THE WAY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT!!!! Geek Squad does an excellent job each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set up our 65 in. Samsung TV. They were respectful and careful navigating the large box through doorways into the install room. We changed our mind about a wall install, so they put the stand on for us and placed the TV on the shelf. They double-checked the connectivity to the internet and made sure our Apps were connected, as well. We would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Teams are awesome , we received top quality technical support and installation of our wall mounted 65’ Television and sound bar systems!

    I would recommend this to a friend