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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were awesome.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came did an awesome job. I thoroughly was happy with them and the whole experience of having them there. Good employees to keep on your team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Teams are awesome , we received top quality technical support and installation of our wall mounted 65’ Television and sound bar systems!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted the tv to my satisfaction and answered any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 55 inch with a 70 inch over my fireplace and I absolutely love it! Great picture and sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and/ or my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home to installed and mounted my 65" TV. They were very customer friendly, did an excellent job installing and mounting my 65" TV. I requested that They come back to install the existing BlueRay CD player, etc. They were so professional and customer friendly. They did an excellent job. If I had to rate them on a scale of 1 to 10, and 10 being the highest on the scale; they would received a 12+. If I had to get another TV installed or recommend I would tell call Best Buy - Geek Squad. GREAT JOB!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Big screen in the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job!!!! In no time at all he mounted the tv on the wall and there wasn’t a mess to clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3rd Party Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s installed the TV Mount and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was professionally installed. the installer was professional and explained all the features of my new tv. I would highly recommend the services of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate description and quick installation when they arrived

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Never Going Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad expertly installed my tv in record time. My tv was bought used and we learned it was missing mounting parts - Geek Squad came prepared!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed my 75" Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very experienced and explained the operation clearly. He showed up on time and was a pleasure to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65" Samsung looks great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived right on schedule and the TV was promptly and professionally set up. They were very polite. thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Save time and trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job mounting the TV and setting everything up. They also spent time teaching me the basics of the remote and answering my questions. Kudos to you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely pay the extra cost for the Geek Squad to install future TVs. Very professional and installed my tv within 30 min. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly fast team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly team, mounted my tv easily and hid all the cables as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They were very knowledgeable. They were able to mount our 87" TV in no time. Very courteous and professional .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted by the agents and it was done right. Very patient, knowledgeable and thorough set of people!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You don't always get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected my devices, it looks really good, however, because of where my reciever was placed behind the tv, we were told to aim the remote at the ceiling, instead of it working properly we spent nearly everyday for two weeks either rebooting the system, calling our provider or not being able to watch the tv..I finally took the receiver down and placed it on a table, it worked fine, so my husband placed it in a lower area behind the tv, it works fine. I know it is not their fault but it was frustrating to spend the extra money to have the television mounted where I wanted it and then because of a simple error, I was not able to enjoy it immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth and easy. tech was thorough and quick. installed 2 tv and hung on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were the best and deserve a gold star and raise

    I would recommend this to a friend