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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional man installed the mounting bracket. Gave me full review of it. He then mounted the TV and showed me how to slide it to position I would want. He showed how to dismantle the TV if necessary. He Hide all wires in wall and cleaned up all sheet rock mess. He proceeded to install Blue Ray, and sound bar and Woofer. Once everything was completed he reviewed all set up. Before he left, He had packaged up all the boxes and when he left. There was a beautiful TV, Blue Ray, and Sound system and not one speck of trash left. Very professional and polite man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, led by Special Agent Greg, contacted us earlier that day to establish install time. The arrived promptly, used protective masks and shoe covers (which we really appreciated), wiped everything down and insured a clean, safe environment. Both men were pleasant, informative and communicated with each of us, especially our 90 year old mother who was deeply interested in the new TV and it’s options. A pleasant, educational and helpful experience! We maintain Geek Squad protection annually and it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing our system. Highly recommended crew!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv very well and explained it’s functionalities to me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love this Geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are pros. Nicely mounted and installed my new tv. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Got four tv's up and tuned nicely. Made it easy for us to enjoy streaming for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Done Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fellow who mounted my television on the wall did a great job. He was done in about an hour and even had the correct cables to use (I had purchased the wrong ones).

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65" TV Mount and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and handled the tv mount in a short amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents mounted TV & connected it successfully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV & connected it successfully! Very cordial & professional agents!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very good at putting in the TV for us. Cleaned the area after they were thru.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zeus and his team are very professional and efficient. Shows up on time, very thorough and make sure everything is perfect and customer is satisfied before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to deal with GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, friendly and professional. Very careful with house cleanliness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and exact. Made the tv level. Were kind and careful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived as scheduled and did a wonderful job - very pleasant guys to have in your home!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GEEK SQUAD WAS FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME, QUICK, KNOWLEDGEABLE, POLITE...JUST FANTASTIC

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Mount installed correctly and TV installed and setup professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Team was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and Mike did a great job mounting the tv and making sure we were set up and ready to go. Highly recommend this team of guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were prompt, professional and did a great job installing my TV. Would certainly use again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were 100% professional and understood exactly what we wanted and delivered exactly that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad were the Best! Phil and Dave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected and mounted, and were very helpful on how to use t.v. Very friendy, professional and efficient.

    I would recommend this to a friend