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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount my son’s tv were very nice and got the job done quick!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and quick installation. And cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and team did an excellent job. Courteous and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. The removal of the old TV and mounting the new TV was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use for my elderly mother in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use for my elderly mother in law! the service was great ! Best buy ordered the CD player and shipped it to to GA best buy to be picked up by my sister in law!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable, courteous and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, made sure we were happy with everything and then explained the remote, apps and other information regarding the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Difficult Wall TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got the appointment correctly set they got here on time. They were very courteous. But you have to be very very very specific with your instructions about the conditions for the installation. I had a brick wall, once I was able to communicate that to them they came prepared and did a good installation job. They also advised b4 hand that there was an additional charge, which was acceptable. The programming of the TV and soundbar was spotty they did the basics. Since I wasn't prepared to tell them what to install. They did the best that they could.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Installation by The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad performed a perfect installation of our new Samsung flat screen TV in our master bedroom!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and cleaned up after themselves. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices. Best adjustable tv mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did the installation of our new home theater and they did awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 65’ flat screen professionally wall mounted by Best Buy, the work was very good and haven’t had any problems whatsoever and well worth the money spent to have them do it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed tv quickly and efficiently!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful did a great job ! We’re in and out very quickly and did a good job along with cleaning everything up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad connected everything for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents carefully and quickly connected every device. They spent the time to make sure it worked!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good for tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv set went great as usual this is my third tv installation with zero problems

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to Install my large TV with the no-show mounts. They did a wonderful job with placement and getting the job done right.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and were very professional in their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase. I will recommend this product. Easy to install by professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Large Screen TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quick, easy and neat installation. I am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made, its in my tight space. Picture quality very nice.

    I would recommend this to a friend