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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job mounting the TV's. They rerouted the incoming cable wire through the attic and out behind the tv so no wires are showing now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Experienced and Knowledgeable Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came to mount my TV as well as install my sound bar and blu ray were incredibly friendly and offered a ton of suggestions and ideas. Installation went smoothly too.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my tv and all equipment during setup. Very thorough and professional and done in a timely manner.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    TV MOunting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did not explain all aspects of TV and setup was only partial. Price was excessive for work done and time spent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Really appreciate quality work of the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the two members who set up my TV and the TV stand. The did an outstanding job; very polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great.they told me what they were doing and asked a lot questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total techs did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great price and the picture is crazy good. The techs set it up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very at tentative to my needs. Cleaned up and very efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Installed TV for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing my new TV! Removed the old one as well. Little pricey though!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are No Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were right on time. Very professional and efficient! I was amazed how quickly they installed tv on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my understanding that the geek squad did not deliver this tv. It was a 3rd party that delivered. I was totally disappointed. The one gentleman was rude and not very helpful. He seemed irritated when I asked questions and said I would have to figure it out myself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Complete professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were professional and cleaned up aftet they finished. The install of the tv looks great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick & easy install! Great clean-up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a perfect job mounting my tv! No problems! They made sure I was pleased with the positioning of the tv and made the whole process easy for me!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They mounted my tv beautifully and provided great advice and service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable. Mounted the TV on the wall with care. Respectful and courteous. Wore a mask entire time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, showed me how to use it, and they did a great job. Appreciate it very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont think about anyone but the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, I had the Geek Squad mount my new Sony 65" Bravia TV over my fireplace in late Autumn 2018. At that time my neck was really bothering me and had them hang it lower. Flash to February 2021 and my neck is just fine. Geek Squad came out and rehung the TV at its proper height over my fireplace and also attached the Sonos Arc. I would never, ever have anyone but the Geek Squad. They are the best! I wish I could remember the two gentlemens' names. They were fabulous and they were and are meticulous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best install crew ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. The two man crew was professional and did an excellent job at installing the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was professional and efficient, answered all my questions, and installed two televisions in an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Delivers Every Time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival. Fast installation. Knowledgeable tech. I am very pleased.

    I would recommend this to a friend