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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 38,694 reviews
  • Rated 5 out of 5 stars

    geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very happy with result. recommendable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    As the rain permitted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! Installation was a challange, Workers Stuck with the job until completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with the installer. He was knowledgable about the installation, the tv, and the apps and he provided excellent instructions and suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mounting my TV in the living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted and set up by geek squad team who mounted it and explain the functions of the TV and I was satisfy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Third party installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had after three visits, Jim came over and made the necessary installation, he did an excellent job & we are finally enjoying our TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV and sound bar installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and professional installers. They made a few excellent suggestions and got the system up and running in good time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous job of reinstalling my TV mount and made sure all was working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great and they have great people that will come in and put your TV's out for free that's so awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the Geek Squad said we would need these for our new television purchase in the end we didn't them They came and set the new TV up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and very helpful and cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad does it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new TV quickly and professionally, with no problems. We're very happy with the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV Mounting Above Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of doing the special mounting for my frame TV above our fireplace. We were up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad showed expertise in install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was fast and efficent. they helped us to become familiar with performance of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 86 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup crew did an amazing job. Very efficient and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV. He did a good job. He was also good at communicating his arrival time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Crew came out and did very well. no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed quickly and professionally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs mounted my TV and connected all my devises quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cordial, courteous professional and fun, and did I mention fast and tidy?

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Slim TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super slim TV mount just want I wanted to keep it closest to the wall ideal for small living area. Sturdy and very reasonable cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. Geek squad guys were excellent.

    I would recommend this to a friend