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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 613 Showing 12,241-12,260 of 38,694 reviews
  • Rated 5 out of 5 stars

    Samsung 4K 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality. It looks great mounted flat on our living room wall. Reflection of light on screen is minimal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. Geek squad guys were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting my 2 tvs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install visit & TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great; working quickly & extremely neat... May sure all connections, remotes & various downloads were in place on new TV before leaving.. well worth the install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all of the components!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt and professional. He did a good job cleaned up after himself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of two was quick and efficient! I am very impressed and thankful!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Work done professionally; stopped working next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to my home to connect my new TV were professional and worked quickly. When they left everything was working, but the next morning I could no longer use both remotes. Instead I have to use the TV remote to turn on, and my provider remote for everything else. Also, the sound won't come out my home theatre sound system, so I'm stuck with only the TV speakers. It's been two weeks, and things have gotten busy at my house. I will need to call the Geek Squad back for a return visit.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad install crew was AWESOME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys showed up to install my new 82" tv and they were great. Very professional and courteous. I will definitely use them again and I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two agents were both very knowledgeable and friendly!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came out and went right to work and installed my TV on a mount that was already here. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad wall mounted TV experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgable, timely. These two are the reason Geek Squad in-home services work!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service! Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed & mounted 2 TV’s in the living room & bedroom they did it pretty good and fast. showed me on how to work the remote.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I have to say I will never again wall mount a TV myself. The guys were extremely professional. They even took the box and the old broken TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will wonderful.Not only do they arrive on time and do a wonderful job.That you can talk to a couple of things about my new t.V . And installer Sam and her partner.I'm sorry I forgot his name but they were absolutely wonderful . I believe they know more than the sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and the installers were fast and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Zack from the geek squad put up my 65” tv and it was seemless from beginning to end. Very neat and professional team that knew exactly what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    dancer14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, knowledgeable, very hospitable, all around - the best

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and set up my TV, mounted it and set up the sound bar also. They were quick, efficient, and very professional during the entire visit.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were professional and installed the TV quickly.

    I would recommend this to a friend