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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 614 Showing 12,261-12,280 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darwing was great! He was punctual, courteous and explained things to me clearly. He did a great job. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad work was done quickly and completely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a nice job of mounting and setting up my news 55 inch Samsung TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV and Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional and efficient. showed up on time and completed job timely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, installed my TV and they left. Enjoying my TV time. This is the second time I have used their service and will use it forever.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squaw installed my wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount holds my new TV very nicely, couldn’t ask for a better mount. I am really impressed with the shape and color

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super fast and great installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to accommodate my schedule and installed my tv exactly where I wanted it and installed it quickly. It was definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad technician was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation went great! The technician was on time, very pleasant and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and clean install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV installed exactly as we wanted! Guys were in and out quickly, cleanly and made sure we were happy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and sound bar wall mount. Both guys were great and walked me through specs of sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Done quickly and professionally. Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and immediately went to work. They mounted my tv quickly and professionally. They certainly knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Tv was mounted in less than 20 minutes. Looks beautiful and was measured perfectly so that it would be in my field of vision while sitting on the couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed wall mount and attached tv. They made adjustments to tv and remotes to insure all worked well. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad of two did fabulous job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in reasonably short time of excellent setup including having on hand a few needed parts to make everything work even better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were very friendly and worked quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys we’re on time and efficient. They connected everything and explained the new remote controller I would be using. Very nice too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and Soundbar, seamlessly!! Even hid the cords for me! On time, efficient and professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek squad was right on time. Excellent, professional, prompt service. These guys are a pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held the TV very well and in the right position . I like how you can also drag out the TV easily if you want to. In all they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Office TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack did great job of mounting this TV in my home office. Simple wall mount with swivel install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person from Geek Squad mounted my TV and set up the surround sound and connections. It was great to have everything all set up. I am enjoying it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well done and perfect ad far as hiding wires and making it look clean

    I would recommend this to a friend