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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 615 Showing 12,281-12,300 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounted multiple tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived and mounted three of my tvs. They were professional and helpful. I would use Geek Squad in the future and recommend them to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well done and perfect ad far as hiding wires and making it look clean

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to mount the tv's in my home. The did a great job. The gave suggestions on which level would best and showed me how to use my equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed a TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the Sony XBR 43X800H and connected two external devices successfully. They also helped install apps. The technicians were punctual and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Home service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, quick and efficient with installing tv moung

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    AMAZING JOB — THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and team were BEYOND EXCELLENT! I will have them back for ALL my tech needs. They were professional, courteous and so kind! Adore them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great and friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and soundbar set up and mounting went great. My technician was knowledgeable, friendly, and fast. I love watching my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad help hide wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great BR and BR ... great team! The first team did a good job hanging TV but did not have the supplies to cover wires.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my reserved space well. I liked it as it was well made and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service and they had the tv mounted and on the wall very fast and it looks very professional so glad that i had them do it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, professional, and did a great job mounting my large screen TV. I would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BESTBUY employee Joey Lai, Home Theater Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job delivering and installing both TV’s by the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dwayne did a great job installing and mounting the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my 86inch TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and dismounted our old television and installed the new. It was done in a timely manner but more importantly it was done with care.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and set up my TV that I could not set up myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed a heavy duty mount myself since Best Buy did not have the model I wanted. Geek squad came and installed it to my directions and specifications. It was a lot to install the tv (which is fantastic by the way) but it is an expensive tv and I did not want some relative or friend dropping it on me. Greek Squad members were good as they knew what they were doing and also as important they listened to me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician that installed the TV and mount were great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that came to my house to hang my tv and hook up my Wii were very professional. I would recommend them anytime

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service...totally professional...well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zeke's Installation of Our Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Zeke" did an outstanding job of delivering, connecting and then programing our new 32" Samsung Smart TV, sound bar and connector cables for our VCR/DVD player. He also hauled away the old, bulky and heavy CRT TV that the Smart TV replaced. Zeke was professional, courteous and patient with us to review the basics of operating the TV, sound bar, and DVD/VCR player before he left. We are grateful for Zeke's outstanding service.

    I would recommend this to a friend