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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 618 Showing 12,341-12,360 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV in just the right spot love it Money well spent Wish I could remember their names because they were awesome and should get credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job on TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent service on our installation, mounting and advice on settings for our 65 inch Samsung QN90CAFXZA 4K Smart TV, Samsung Soundbar and connection to external devices and the Internet. The knowledge and experience of the team made the installation a seamless process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and Tyler were awesome. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing my TV’s!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV’s were mounted nicely! The guys were very good at their job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job by the crew! Very professional, safe, clean, and fast. Installation and full setup of my TV and peripherals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Our technician went above and beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician went above and beyond to get our television hooked up to our cable box and be sure we had our new television working before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed and mounted quickly and the agent did a nice job of explaining how the control and features worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    These guys always blow me away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that delivered the TV made it look easy. They removed other TV, changed the wall mount and had me up and going, well worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad helpful and technically superior svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did an awesome job from in store tech recommendations to scheduling and install TV with mounting. *****+ service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient/effective service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Elite Plus Member. Delivery and set up were perfect. Everything hooked up properly. I am enjoying new LG OLED TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Very courteous and professional. Did a great Job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv and people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have put my 65 in my living room. Works fantastic. The rep in store was great!!! The people who installed it. Exceptional job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did it quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV quickly and connected it to my sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was punctual and polite. Did a good job at physical installation. There were some issues with programming the TV with my Comcast remote. It was solved sometime later by a 2nd visit.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting would recommend to anybody who wants a professional and complete job d

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wall mount and quality,feel safe with TV on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff are very professional and knowledgeable. The at home service is so convenient and cost effective.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the television and ensured that everything was connected and working. He explained to me how everything worked and was very accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Why wouldn’t you?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn’t you opt for this? The installers were great. At each step they asked if placement was ok. They were perfossional and courteous at every step. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Things went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did their job. We found out shortly thereafter that the HDMI cord actually was bad and needed to be replaced. I wish there had been a way for them to have checked it when they were here. Also, I asked if there was any reason I would have need to access the rear of the TV... and they told me no.... in fact the HDMI and USB ports are on the rear panel. I had purchased a full motion mount in case of this, but when they said it was not necessary to access the rear, I returned it... only to find out that in fact it is necessary to access the rear in order to plug in any HDMI or USB for any accessory.

    I would recommend this to a friend