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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 619 Showing 12,361-12,380 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Gk Sqd was neat, polite, and efficient @ TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were on time, professional, courteous (put on booties over their shoes even) and left us in good shape.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    85 inch tv mounted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wall mounted my tv got it up and running with all my components . The guys even moved my old heavy plasma upstairs Great job geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install with Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time were neat and cleaned up after the install was done. Explained to me how to work the TV and made sure all the components I had still worked

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for my TV was done very professionally and I do appreciate the good work. Had a mounting already on the wall, but the installation was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked for help with my iPhone however the difficulty was with my provider and he pointed me in the right direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Two people arrived with our tv, and they were very knowledgeable on how to mount it. We had the mount shipped ahead of time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad arrived on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. Best Buy Geek Squad installed three wall mounts and and three TV's. I was satisfied with arrival time and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quick, efficient and knowledgeable about why things are. Very happy. Would use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my tv they were very careful and made sure the tv was even and straight and in the middle of the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Go Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating mounting this myself. For such a reasonable price, it was delivered and mounted by the Geeks. My way would have worked, but their way was sooo much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Ladies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely impressed with the professionalism and efficiency with which these women performed. They even left a name and phone number for me to call them if I needed further help or had a question.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Brian was Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out was absolutely a rock star. He took his time to show me everything with my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents did a great job of explaining everything to me before they started and were very professional and cleaned up their mess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Strong & well made mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the right tools, Strong and very compatible with my 85 inch Sony tv. Will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time having Best buy come and install my tv on the wall and I'm very satisfied with the service, the installers right away got to work, were kind and courteous. They arrived right when they said and when it was done they cleaned up, took my through my new options on the tv vs the old one i had before. i appreciated their confidence with installing an 85" tv. Definitely will have them again if i buy another

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was fast on time & cleaned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed by tv was very nice and new what they where doing great job and great peoplek

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! And they knew what they were doing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    INSTALL SUCCESS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys showed up and installed the TV correctly as well as the new sound bar. I felt confident and enjoy the setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Jake came to our home to assemble our tv and tv stand and we couldn't have asked for anyone better! Amazing customer service! When putting our tv on the stand we purchased, the legs to the tv hung over the edge and were resting on the window sill.. they offered to come back out with an additional mount that would help ease that problem and they were proficient all the way through.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New Apple TV added to my current tv works seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had to take down my tv and install a new Apple TV box and then remount the tv. Did a great job!

    I would recommend this to a friend