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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 623 Showing 12,441-12,460 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted the Samsung TV and set it up very quickly and very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works! Nice guys. Would recommend them! Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was courteous, on time, knowledgeable and polite. He was very professional and took great care in everything he did including clean up after the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and prompt installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job. Took their time and did the installation and set up properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed the tv mount and hung it up. Quick and easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly. Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian and Steven mounted new TV with wiring in wall. They made sure all our apps were functioning.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed it square and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV above fireplace square. Happy with the turnout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and mounted my tv on the wall with no issues. They wore shoe socks before entering my home and cleaned up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great and easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 65" TV and wanted to make sure it was mounted correctly. The Geek Squad did a great job, were easy to interact with, and pretty quick. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture and Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality and sound quality. Love the backlighting on the remote

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Repeat buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second mount we purchased. Sturdy and effective on large format TV purchase 85 inch

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    our installer was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation & setup on our new tv was money very well spent. Our installers were very knowledgeable. Will definitely order installation/setup again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV wall mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV feels secure and can rotate where you need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't have asked for better service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person did an excellent job with the mounting and setup and walked us through the settings for internet access and wireless cable TV access. Also helped us get things straight on another TV in the house. Great service and very customer oriented. Couldn't have asked for better service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my 85’ TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great and quick at installing my 85’ inch TV above the fire place and hooking up all devices. The staff was very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goog Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and Ant wall-mounted a new TV for me. They were very timely, courteous, and competent. After discussing options, I learned I could use my existing wall mount - and that saved $135. Nice. Tom was absolutely expert in identifying the right TV height. All the work was cleaned up beautifully. Well done gentlemen. And icing on the cake, the price just dropped, so I saved another 10% through price matching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with TV as to quality of picture! Installation service was top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed by Geek Squad and they did a great Job! The picture and sound are second to none

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This job was a subcontractor for Best Buy. Three men asked how and where I wanted the tv mounted. They did a bang up job and we’re in and out in no time

    I would recommend this to a friend