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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    LG 48 inch OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vivid colors and high definition picture quality are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed correctly according to specs. On schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was the way to go .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put the tv in exact location I wanted , hooked everything up properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did not take my request seriously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond in getting a cable cover when I asked him when he called on his way if he had the cable cover because I wanted my wires covered just as the previous technician who mounted the tv in my living room, weeks before did. I had called several times, days prior to ensure there would be no stories about the technician coming to get my room mounting done, not having a cable cover on arrival for my appointment. However, the incompetent and irresponsible agents I spoke to, made no notes about my request whatsoever. The technician was unable to get the exact cable over needed for the job, hence the mounting did not come out as neat as the mounting in my living room did

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time service and great installation of the tv by the installer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys. Did a great job would use again !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Home Service was awesome. The guys work fast and they are great at what they do. I am very pleased with my installation. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME, fast and friendly. Cleaned up behind there self. went went through all set up features to make sure they worked and then explain them to us, and answer all of our Questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MasTec is the team that actually showed up, not Geek squad, they installed 2 TV's, one with in wall wiring all done up and looks awesome. Took all the trash with them and made sure all of my components were connected and good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great!! Careful, considerate, and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed my facebook tv portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with installation of my facebook tv portal. They showed us how to use it and made a call when they here and worked fine

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    geek squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad crew mounted my new Samsung over the fireplace for perfect viewing. Within a short time the tv was ready with all cable hook ups and all questions answered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This sounds like the most perfectly cozy, movie watching setup! We are thrilled that you are enjoying your purchase and thank you for allowing us to help make this experience great.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job mounted

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted Device it went well. Workman was courteous on time and professional they did an amazing job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice Rack for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed this rack on the wall to hold my 85” TV and it looks good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED T.V ,SOUNDBAR,SOBWOOFER,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS CONNECTED T.V TO ALL DEVICES GREAT JOB!!! BUT APOND LEAVING MY HOME LET ME KNOW THAT IF I WANTED 4K PICTURE QUALITY IT WOULD COST ME.SO IT'S NOT CLEAR ON COST OR PICTURE QUALITY JUST THANK IT WOULD BE A GOOD STARTING TALK NOT A WALKING OUT THE DOOR STATMENT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Made it down a snowy lane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys were great. Smart fast friendly. They got stuck in a snow filled lane and found a way to make it work. Great guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. Asked for opinion and advised right solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting my TV on the adjustable TV stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and kindness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were incredibly friendly and did seem less job mounting our large tv in our new home. They were also incredibly sweet to our pup who loves visitors

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey was fantastic! He was friendly, helpful, knowledgeable, efficient, and professional.

    I would recommend this to a friend