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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Greats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how my tv was put in I and I love how nice they where

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    DMGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, informative, and friendly. Timely response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, very polite and knowledgeable. Was an easy process for me.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geeks installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, clean work appearance, knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted. The guys did a great job very impressed they were professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Worst experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    320676746 Paid $400 to get my 55 inch tv mounted on top of a fireplace. 1. Placed the order online but the date didn’t save so had to call them back to pick a date and I lost my slot that I booked 2. Paid the extra fee to get specialized mounting but the tech (not a geek squad member) arrived with no tools for a stone wall mount 3. Had to call Geek Squad almost 5 times to get all of this straightened out as they could not cancel while the order was in progress. 4. Had to place another order and cancel the original so at one point I spent $800 while waiting for my refund 5. Finally the tech arrived and says my Mantel Mount TV Mount is something that won’t fix as they are scared of being liable for it being falling off so they sell us a mount on the spot (for some reason they had a mount on them) 6. Asked for a compensation for this horrible experience and they gave a $75 gift card for all the waste of my time they caused. 7. I would go with someone local the next time..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that mounted my television was amazing. He was very quick and efficient. I can’t wait to book my next service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer team is professional, fast, and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was perfect in mounting the tvs. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my TV very professional and made me geel secure that it would stay put!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV very clear picture well pleased with a good price

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The guys did a fantastic job. Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 guys came into my home and asked us what we wanted to do and they did them with a couple of great changes they suggested. Very happy with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installed by Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were clean, efficient, and polite, were in and out in a short time and the job was done right

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    On time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time very professional put on shoe covers before intering my home very knowledgeable. They cleaned up everything after the finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived when they said they would. Explained everything and did excellent job install on wall mount tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up and provided exceptional service in mounting my tv & mount. Also no problems running the cords down and thru the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a wall mount but didn't feel like we could do the install ourselves so we booked an appointment with Geek Squad. They were on time and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installers were professional and friendly. Mounted 70 in LG TF to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great put in my new tv mount and secured the TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! We had three TVs installed plus surroundsound. They did it quickly and precisely.

    I would recommend this to a friend