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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 630 Showing 12,581-12,600 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad tv setup in bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous, excellent workers - would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of moving and mounting. Neat orderly. Cleaned up area when done and set up TV to work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting and setup service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the Geek Squad service people were very pleasant, professional and informative in all matters. I was quite satisfied with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super quick and convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and even offered to hook everything up for me they did a great job too. It’s exactly where I told to put it and even.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    When it comes to TV mounting use Geek squad!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting my new 65” TV was a two man task. The Geek squad guys were able to mount the unit and get it connected with ease. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected to everything. Amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an incredible job!! I have NEVER had any problems with anyone or anything from Best Buy! Keep up the good work. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents worked quickly and did an excellent, clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cane in an quickly mounted the tv. They also cleaned up the little mess made as a result of their work. Highly recommend these guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv hanging. Quick and accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new Sony TV mounted over the fireplace of our newly built home. They were able to quickly install my new tv exactly where I wanted it to be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected cable box, BluRay and soundbar. They were professional and efficient, and the install is quite nice. My only complaint (not reflected in the rating) is with the sales team not explaining that the mount cannot be installed as advertised, so install team ended up placing screen farther from wall than desired/planned. Had we known this we would have picked a different mount so it coordinated properly with the custom millwork/casework installed for the TV/soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician did a great job. He mounted the TV above my fireplace and it looks better that I imagined. I would highly recommend the Geek Squad for TV mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install G2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed my TV - flush - just like the in-store display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD went above and beyond!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris & Logan were incredible! Prompt, polite and efficient! Chris called early and gave me questimate ETA which he later met. Upon arrival he Assessed the situation and advised me that I had purchased incorrect items. This is where he wowed me, he volunteered to go to Best But and pick up the items I needed and come back and install them! I told him my price point, he went to the store and actually came in less!! They also installed a 2nd TV for me(I had just moved in day before and previous owners had left mounts!) so incredibly impressed with Chris & Logan!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick in and Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek squad for coming and mounting my 70" in television with no problem. They were prompt, came in with the proper safety gear. (mask, covered boots) They came in and went straight to work. About 20 minutes they finished and explained the setup to us, answered all our questions and cleaned up their trash. They even told us about how to add our sounder to the tv. Awesome job guys. I def recommend if your not sure about hanging your tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my LARGE tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad members assessed the needs of my installation and expertly and professionally completed the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount works great and functions very vellum. I can tilt the TV and move it side to side. This tv mount is worth every penny and holds my tv on the wall great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team mounted the new 75” QLED q90 Samsung TV and connected it to the Dish box. This required your two person team and they did this extremely well. Unfortunately, for my wife and me, the New TV had a power problem and I had to contact Samsung to have it replaced. Still waiting. The Geek Squad is scheduled to come back on Dec. 23rd . To hock up a new Sony receiver I ordered from Best Buy’s and just received and a Center Speaker I ordered from Magnolia Dept., but no word on the status. I did purchase the Total Tech. Package.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed and set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my tv and was very professional and did a great job going over the set up and how to run the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employees were very professional & helpful. They did a great job mounting the TV to the wall while being accurate & fast.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my tv and Hung it perfectly. Didn't take long , very professional

    I would recommend this to a friend