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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 632 Showing 12,621-12,640 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional. They did great work and were fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my TV expertly hung in no time flat. They answered my questions and were very polite. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    On time, professional, and speedy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected decks. They were on time, professional, and gave helpful advice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my TV quickly and cleanly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took great care to mount my TV at the correct height and were totally professional the entire time they were in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and professional. Would recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    all went smoothly. The installers were knowledgea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upon the presentation of the sales person, we bought the television and it's fits perfectly in our living room and we are enjoying every bit of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with Geek Squad on my tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time. They communicated with me ahead of time to let me know where they were and when to be expected. Great job communicating what was going to occur, Made sure I understood my options before taking action. They even checked on the status of a different mount that I had been eyeing in the store. They went back and picked it up, when it looked like the one I had purchased was going to be less than ideal. Very friendly and professional throughout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time and did a great job installing a wall mounted tv and other audio components. Very knowledgeable and offered numerous suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on the appointed day right on time. They mounted my TV on the wall, made all connections and removed the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers where great , fast and efficient service with a fantastic attitude!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Installed Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting is very sturdy and was easy to install. The Geek Squad installed for me but seemed easy. Have had no difficulty with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Total Tech are the way to go!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad and Total Tech were an absolutely wonderful service to have a few TVs delivered and installed by experts. I appreciated their quick work, their advice on placement and installation considerations, and their overall expertise when it came to mounting my TVs in my new home. I would, without hesitation, encourage friends and family to use the Geek Squad - and Total Tech - for all their tech needs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional fast service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat Geek Squad in home installs, and TVs are no different. They did such a quick and clean job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-man team Geek Squad came to my house, and perfectly and professionally installed/mounted a new 50” tv on the wall, within 20 minutes. I am very impressed and happy about their good work. Highly recommend the service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing and super professional, no sweat!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew knew what they were doing and had me up and running quickly and with no issues. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount/power box install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv mount and in wall power kit. I had Geek squad install both. Did a great job with the installation. Since I have a Samsung tv that has the one connect box ( not rated to run wire in wall ) I asked the tech if he could install/ hide the box and wires behind the tv, he did and you would never know it’s there. Tech then reconnected all my devices/ Hdmi cables and zip tied them up to hide behind my receiver. Great Job definitely recommend them if you need a tv mount installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a a great job with installing our TV over the fireplace. They showed me how to use all the equipment. This was all done at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted it and attached the cable box to the back of the TV. He made it look easy. Up and running in a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are pros. Easy in, easy out. They can mount a tv perfectly in their sleep.

    I would recommend this to a friend