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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 633 Showing 12,641-12,660 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are pros. Easy in, easy out. They can mount a tv perfectly in their sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad top notch installation. They knew exactly what they were doing. I had purchased an unusual tv mount called a mantelmount and it did not phase them. They did a great installation in a short amount of time. Would recommend them to any one wanting a great job done on installing a large tv. They were very professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agents were excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed all the components very carefully and professionally. They were courteous throughout their time in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, they mounted and set up my TV for me without any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, audio is very good too. The picture is very sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortlessly mounted television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the Best Buy Geeks. I have multiple sclerosis and without the Geeks, I would have never been able to mount my new television. They do everything so effortlessly. They are always well prepared and have awesome attitudes. I have used them numerous times and they have always been extremely friendly and supportive. Keep up the good job Geeks!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very professional. Didn't waist any time on mounting the tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. The tech really knew his stuff. The television looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Professional TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team unmounted my existing large screen TV, and installed the new one. They were absolute professionals and just as friendly. The job, which I expected would be rather challenging, didn't phase them at all, and they were done inside of an hour. After the installation the team leader explained how to control some new settings using my existing smart remote. I was extremely happy with their work and the care they took during the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating self explanatory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt, efficient and very professional. Explained everything for someone who is not techie oriented to where it could be understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All went as planned and announced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was efficient and thorough. Equipment works seamlessly and the picture quality is quite good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally installed after multiple delays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted by these gentl and set up . They were kind, professional, and answered all my questions before removing all oacking materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt Brady of Geek Squad is A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Brady and his assistant were efficient and very knowledgeable. Set up CEC to my receiver so TV is master and still have my Dolby setup. Also passed through my receiver to my DVD player. Super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept at it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team kept trying to get the new TV to integrate with a ten year old Yamaha receiver and surround sound speaker system. They stayed beyond their standard time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was a large time frame window for their arrival but I was informed the entire time. Upon arrival hey put covers over their shoes to not mess up the floor and were patient as my wife was uncertain as to where to have it mounted. Once the placement was decided they were quick and courteous and ensured that no mess was left behind. I will be using them in the future if I need another tv mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent No Glare TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from excellent business. This 88” TV once installed was immediately evident of the No Glare on the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Got it Right…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick with the Geek Squad. I tried the third party installation company… it was HORRIFYING! From being asked to lay down my newborn granddaughter to help the installer lift the TV… to the massive mess they left AND Best Buy sent me a defective TV… so I returned the 85” and they sent out the Geek Squad for the installation- Geek Squad sent two guys instead of one (like the 3rd party did) done in no time and I didn’t have to put down my granddaughter…

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was very professional, listened to our ask and suggestions, and installed in a timely fashion

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Uninstalled defective TV and installed replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 76” wall mounted TCL failed under warranty. Workers scheduled removal of old TV and installed new TV in the same day.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad on time and great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and replaced our existing wall mount tv with a new 65 inch smart tv. The guys were great!!!

    I would recommend this to a friend