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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for installation on a 75” tv with bracket. They did a great job. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents. Mounted my TV and connected it to all home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and they were very professional. They wore face masks and they worked quickly and efficiently. They installed my 70" TV and connected it to my surround sound system in about 45 minutes, and did it well. If I had to do the same thing on my own it would have taken me at least three times that, and I would not have been able to do it as well as the pros. Overall, buying the Premium installation package was not cheap, but it was money well-spent and good value.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, very thorough job. Doesn't need 50 characters to describe.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted my tv and showed me how to use the remote. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! Would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpful with my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and Professional. Liked they took the old TV to recycle for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geeksquad installed our new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad installed tv, did setup, and explained everything in a way we easily understood.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were super professional! Answered all our questions, setup the tv system to our liking and cleaned up all packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, did the installation in a neat and professional way.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were very fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mound of my TV and connected it’s all my devices. They even had all the connecting wires for me as they were before.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    74" TV mount swapping. Professional installation and programming

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The guys from Best Buy did a great job and made sure it met my wife's seal of approval before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where very professional did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Very respectful and very thorough. Very helpful in setting up the TV for us and teaching how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer worked hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer worked hard to get my TV on the wall. I had some firewalls that he missed the first time but was able to patch the wall and get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Every time I’ve used geek squad I’ve always been very pleased with their professionalism and the quality of work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount for my tv. And it looks amazing. Like to thank the guys from geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek squad agents were extremely friendly. My TV was set up quickly. They were very respectful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantasic mounting work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, geek squad did a fantastic job. Had to add to ny packsge due to the new place having differently spaced studs, but the team was able to adjust.

    I would recommend this to a friend