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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad knows what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never been able to install and program this tv by myself. The Geek Squad took all of that pressure off my back. These guys are real professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for (3) different installation jobs and they have performed flawlessly. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Came on time and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were really nice and did a great job, would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out and mounted the new bracket, and mounted the TV onto it...Then were on time, and left me w/ a working TV...That's all I can ask for...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service as usual. After having my living room done by Best Buy I had them do the same for my home gym and they didn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went way beyond the call of duty on this install. Everything went well with the install, but we had an issue with the cable box that Spectrum had sent so we weren't getting a clear picture or sound. Even though it was not his fault or issue, agent would not leave until everything was working, which involved switching out some cable boxes, testing equipment, etc. All of this was done at the busiest time of year, just before Christmas. Cannot rate this service, or agent, highly enough!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Could not ask for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in on the first available hour of the day and installed a 75 inch TV in less than 15 minutes, were courteous and extremely professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an incredible job, and quickly. They were also very accommodating to the fact that I had to duck out for a work call.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Larry was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larry was fantastic! He showed up on time & as planned. quickly installed my new TV. It works & looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv, great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Perfect installation. The installers, Jeff and John, were excellent and need to be commended by Best Buy for their expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have it installed by professional so it is very even

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely pleasant and funny. Spoke in detail what was going on and cleaned up after themselves nicely. It was worth paying extra to have no cords showing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Simon & Tony mounted both our old and new TV's and did an exceptional and professional job! They were the absolute best!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and mounted our 55” TV did a nice job. Very respectful of our house and furniture. Took the time to explain and set up our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job installing and explaining the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tv installation EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv I was terrified of, screen was so thin i felt like I could break it with a thought. We called Best Buy to have it installed over our fireplace. Ron and Rasheed were amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Patient Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put up with my indecisions and were very patient. I really appreciated their input about where to mount the bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 team members from the Greek squad did a Great job installing our new TV and Bracket. They were both very polite and respectful. They went above and beyond. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    He installed my tv mount quick .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen that came was very professional. He mounted tv in a timely manner. Would recommend him .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and efficient. Way faster and easier than doing myself

    I would recommend this to a friend