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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    The Geek Squad member was personable and efficienh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personnel was excellent! He did explain thoroughly answers to our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out to mount our new LG TV and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Geek Squad job carried out by Andrew and An

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and Angel did an exceptional job installing my TV and sound bar mounting. They made sure the position of the TV and sound bar are perfect for us since this was a big purchase. They are super detail oriented and respected our home. If I could ask for a specific geek squad technician duo to come out next time, I’d love to ask for Andrew and Angel again. 10/10 service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco and Mars are always pleasant and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Reliable service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and and made quick work of mounting my 85 inch Sony tv. They took the time to center it for my viewing pleasure and set up the tv with my wifi and cable services. I was pleasantly surprised with how efficiently the pair of them worked. Will definitely hire them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it service Best Buy all my appliances set up bestbuyGeek squad

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents John and Hunter are the best. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys are good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! They came and installed my TV and did an amazing job. Quick, fast and without any major issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture quality and sound. I was impressed with Best Buy’s installation team. They installed the TV on the wall and took time to optimize it and they showed me how everything worked. Definitely worth the money to have them do the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome! Install took less than 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and did an excellent job. They engaged both of us regarding the height and location of the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men know their stuff neat fast couteous and do what you want done the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient, skillful, thorough, professional, answered all my pesky questions with a genuine smile, and we'd gladly have him install for us again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT BUY - Ok its the BEST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy for the price. This mount does everything you need it to do and its amazing and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were wonderful! Very professional, friendly and efficient! I’d recommend Geek Squad again to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the technician did an excellent job with the installation. He was very knowledgeable and customer focused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well with the installation of the TV We had it mounted to the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv mounting installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv perfectly and with professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install techs arrived on time and called once in the morning to verify time and again when they were on their way. They were friendly and worked efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great customer sevice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my mount and tv and was very quick about it. He left and did not leave a mess for me to clean up and he was very polite. Thank you

    I would recommend this to a friend