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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is perfect for the non geek DIY person,pay a little extra for guaranteed installation and limited warranty,i kept it all in house at pearl city BESTBUY

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kept the area clean after mounting

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Neat work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of remounting the new TV to an existing mount. Neat work and answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are a carpenter and electrician rolled into one and know all about setting up big screen TVs, spend the money and let them do it. It buys you peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician (Devlin) mounted my speaker to my TV, which was already mounted to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are one of the best to wall mount and support.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job excellwnt installation keep up the great work. A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive experience. Set up was flawless and complete fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team, poor scheduling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation guys were A+!! This rating is for them. The process of getting them to the house was frustrating in every way. It was scheduled 4 times, two of which I stayed home from work and both appointments were no shows. The third appointment was bumped one day as well. On the phone 4 separate times. 46 minutes 42, 23 and another short call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and his coworker did an excellent job installing the wall mount. Very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys did an Outstanding job with the installation Very thorough and thoughtful of their surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service, Kevin and his partner, are the best. They’ve wall mounted all 5 of our Tv’s in our new home now.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Connect is a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hiring a Geek Squad agent to mount and secure my TV to the wall was an excellent purchase. The crew were nice and they did a great job swiftly and efficiently. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well pleased...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and technician. This guy was quite helpful and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was great and totally professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new 85inch Sony and made sure everything worked perfectly. They were great guys and did everything professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Mount for 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung q80 65 inch and love this mount. Best Buy did an excellent job on the install it seems.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and good Quality work. Answering questions in a way that you understand. Good clean up job as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting my 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new house, where the previous owner left the wall mount, but took the bracket that holds the TV! I also wanted a larger TV for the space. Geek Squad did a fantastic job taking down the old mount (however, they did forget to remove it when finished!) and making sure the new 55" TV and wall mount was safe & secure in the basement. They were clean & efficient, and also set-up 3 other TVs throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick TV Mounting installed by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer showed up on time. He was able to easily attach the TV Mounting to the wall and connect our TV. Excellent service!

    I would recommend this to a friend