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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 643 Showing 12,841-12,860 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Agents were extremely professional and courteous. they knew exactly what questions to ask and then made my system come to life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and reliable team that always gets the job done. I don’t buy any electronics without having this extra protection. Plus it’s affordable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and configured my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome, service is awesome and my agent who mounted my tv was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek's were awesome, fast and very efficient. Courteous and clean. I always enjoy having the Squad come to my home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed really fast. Hardly any noise or any sound while working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick replacement of wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced smaller TV with larger set on existing wall mounting. Great job in very little time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the geek squad installer! Very personable, very informed, very patient and all-around great experience! Bravo Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted to perfection all the components and tweaked it to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Very detailed and careful removing and replacing our mount and TV. I thought the mount came with my bundle and the crew called me prior to coming and checked if I had the mount. After we realized I did not, the crew member offered to buy one for me and I could reimburse him. Very helpful and thoughtful of him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted and set up my TV with no problems and in less than 20 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wired my house and installed my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were friendly , professional, and on time. Would use them again anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Expert TV Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team arrived ahead of schedule and installed the TV perfectly. They were super friendly and efficient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had Best Buy come out and mount my new 65” TV and audio equipment to the wall. No way I would have been able to juggle getting this attached on my own. They brought out all the purchased items with them, opened up everything and mounted and connected all equipment. Even better they hauled away all the packing material and boxes as well as the old tv/media equipment. How very handy. And with my Tech Support membership, it was all free. Yay!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    It worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I used them. Very professional and take their time explaining how to use the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman guy arrived ON TIME. He was professional and courteous. This is second TV that I have had mounted. Both times I was happy with the end result.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job installing 4 total TV’s - even zip tied my AppleTV’s to the back so it’s a very clean looking install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GSinstalled and set up outside speakers & bath TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very concerned on getting it done right the first time. They asked questions and spent the time to make it happen. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ppl, and quick work. They called before they came by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that completed the install were great. Knowledgeable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad service has been fabulous. They have been knowledgeable and nice and efficient.

    I would recommend this to a friend