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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 645 Showing 12,881-12,900 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad hooked up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked my tv and connected all the devices. They were very courteous and did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount for 70”+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very strong & well-built wall mount that has smooth and sturdy full motion capabilities. My 75” TV is HEAVY! This mount is up for the job! It is expensive, you can find much cheaper mounts in a lot of stores, but if you spend a thousand or more for a TV, wouldn’t you want the peace of mind that it’s not gonna fall of the mount or break off the wall? Use a stud finder, bury those bolts in the studs, and you’ll be good!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted our TV quickly and perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional! Did a great job=) Thank you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly, mounted our tv, connected everything and made sure everything was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was seamless. The two gentlemen were very polite. They did a wonderful job of measuring and placing the tv on the wall. They were very neat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    measure several times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very careful to make sure the mounting bracket was being screwed into wood not wallboard. They measured several times to make sure the tv was centered, which was very critical in this case. They cleaned up after themselves, which was not true with the cable/internet installer that they followed. Matter of fact they cleaned up his mess. They were very knowledgeable and answered all my questions. They were excellent representatives Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and very knowledgeable about everything. They answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad took down my old TV and put up my new !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down the old tv I had and put up the new one I just bought. Hooked everything up and did an amazing job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and did an amazing job setting up the equipment. They exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs paid a lot of attention to detail, particularly the centering of the mount and alignment of the TV in the mount. They also ran the cables cleanly so there's very little clutter. My order included installation of the sound bar, but the sound bar I had didn't come with a mounting bracket and the techs didn't have one in their truck, so they were unable to mount it. However they recommended one that would work for my setup. After I bought the bracket I had them come back and they completed the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents came out with the new tv I bought and mounted it up and even set my tv up! It was quick and awesome customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and worked in a timely way.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very professional. Scheduling was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was well done by knowledgeable and very capable people. Very pleased with the way it was done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So incredibly worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So incredibly worth it. Makes life so easy. I won’t be putting up any more TVs myself

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55” television install went extremely smoothly and real happy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Husband had already mounted tv but Squad was so helpful in answering his question.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a excellent job mounting and adjusting my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv with ease! And it looks great too!! 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great first time experience with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and mounted my TV over a fireplace perfectly. The TV looks great and the mounting setup they suggested and used has been fantastic.

    I would recommend this to a friend