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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Removal & Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and interaction with the techs was professional and seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my 3rd tv mount. Great work performed and very kind/courteous reps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they installed my television very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way they installed the wall mount it stayed great I really like it there is so much space in my living space now!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new 50" TCL Roku TV. It has a beautiful picture and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable! Made installation quite easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to set up my tv on my wall we’re very prompt professional hooked up my cable boxes and gaming consoles showed me how to work the tv great experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Can’t remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was awesome the installer was professional and precise

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was thorough and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting my televisions and Sonos in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional . Installed my TV quickly. Good job .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up all devices to the tv. Put the wires down through the wall so none can be seen. They were great, knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a nice job on tv mount install tv and hooked up devices and showed us how to use remote very happy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Took three appointments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them 3 appointments to finally be able to come and actually mount my tv. The first time was because I had scheduled my appointment online for the next day and it never showed up in their system. The second time was because their order didn’t show that I had a TV bigger than 51”. Only one guy showed up and told me he was going to have to come back the next day with another person. The third time they finally got it right and I was happy with the install once they were finished.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      I appreciate you taking the time to share your experience with us. Time is valuable so can certainly understand how frustrating it would be to have multiple appointments before your mounting service could be completed because of scheduling issues. While we’re happy to hear that the install was completed to your satisfaction during the last appointment, we regret any inconvenience this caused and hope that sometime in the future you give us another opportunity to provide the excellent service I know we can provide.

  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every service I have had from Best Buy has been excellent. The staff are very professional. They notify you multiple times via text and email of their arrival and reminders about the appointment. Everyone has been so nice and it was such a great job and I would highly recommend the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad come install the mount and hang the tv. They were prompt and professional. I actually requested them to come install a second mount as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squsd installed out TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pete and Nate were very helpful. They were done within an hour. They also asked us if we had any questions before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several questions for the Geek squad they were all answered respectively. Did a great job with mounting and securing to my wall. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech installed the newTV quickly and efficiently. He was very polite, clean and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that put the TV mount and TV up did an awesome job. The TV works and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the tech support tv mounting options. Great service and fast. They were able to put up an old mount from 12 years and old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody did an excellent job of mounting my TV and explaining things. Thank you!!!!!

    I would recommend this to a friend