Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 647 Showing 12,921-12,940 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have your team install and connect our TV. They were very professional and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad does it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 tv’s and connected everything that went with it. Ex surround sound Very pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV and stand quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service guys provided excellent service at my home. Geek squad guys exhibited a high level of professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Samsung television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who assembled the package was very knowledgeable and creative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Rog's Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and briefing. Enjoyed the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job was well done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a wonderful job mounting my last two TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did an amazing job best service around and super friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Things went very well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv and hooked up all my devices. They had all the equipment I would need to operate my tv and installed everything very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Led seven Samsung Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional clean work top-notch Excellent job installed correctly make sure we understood how it worked out complete set up turkey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, experienced techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really great experience! Two techs came and it took less than one hour. I need to call about the soundbar though- some times it just is out of synch- others, it is just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wepuchased a open boxtvfirst time we were not happy with color on picture then we took back to store and tv went on sale so we purchsed a new one much happier with new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are Awesome.... Not only were they super professional but they also put my tv up with ease Nd it looks great...

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed tv quick and gave reassurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and explained every option to me. Definitely recommend and will use this service again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a happy streaming camper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiffany showed up on time and was very personable. She did a great job of mounting my new TV to the new stand, and then totally programming it to all the streaming services. She also did an outstanding job of explaining to me, a total new technology idiot, how to use it. I am a happy streaming camper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV but when moving my console damaged my dry wall. Noticed that evening when lighting my fireplace. My whole house was freshly renovated ….. disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in mounting and programming tv, knowledgeable and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size for our needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fit for our location/needs. Basic but excellent picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set-up is an undertaking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if the installers had a routine that they walk through with new clients. Something with the most commonly used settings and maybe some materials to refer back to. It sucks having to call the geek squad for every little thing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation was awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted the television, hooked up all cables and all my accessories. Explained how to use the remote and all applications available

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On target- on time- good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that delivered and set up the tv were professional and polite, and were knowledgeable regarding all my technical questions. Cudos to you!

    I would recommend this to a friend