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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 648 Showing 12,941-12,960 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were wonderful and a pure joy to have in my home, very knowledgeable and the young lady did a fantastic job mounting our plasma TV and hooking it up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Techs great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great on the install…really nice guys and went above and beyond

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick, but sometimes best effort takes more time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a small credenza located TV relocated to a wall mount, (as we were having a LARGE TV wall mounted in its place). And while the desire for as little protrusion into the room was expressed, the use of longer mounting bolts that our Agent had on hand, thus required SPACERS to offset the back of the TV from the mount . . . intruding into the space an extra 3/4" . Why did we didn't simply find shorter mounting bolts, I can't say why, nor was it explained to me. Noticed only after the fact, and may have to simply redo myself when I can locate 4 shorter properly threaded bolts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Im in love with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful i love the way my tv is mount at the wall next to my window omg i can believe it thanks to the greek people

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing all the speakers, receiver, and TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful. They helped mount and connect my devices with no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of luck to all the teams workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and very well done for the work good job keep it up thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    ACE INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installer set up was quick and easy! TV was installed with no wires showing, Tech did a outstanding job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Not Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose to go thru a 3rd party delivery and installer because The Geek Squad appointments were so far out. We had no issues. They were on time and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job of mounting the TV. He measured and centered everything very well. I just wish the wires were straightened better and I would have given a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast Service, Friendly Installers, Great Result

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron and Tammy did an excellent job getting my new wall mount installed and made sure that it was mounted exactly how my wife and I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick friendly and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Nice work. Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional job. They took the time to make sure that we were comfortable with the operation. Well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician installed it quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job and were able to mount it very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire experience with Best Buy employees was great from research, purchase and installation. Technicians that installed went above and beyond to make sure we got what we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks installed our 65” TV perfectly. I couldn’t ask for better. They were very professional, quick and cleaned up after. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support is a great buy. They mounted my televisions and did a great job. I highly recommend them for all your electronic set up needs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squid TV Installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job, quick and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who installed our TV did a great job. Fast, efficient and professionaL.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed the mount and tv with no problems. They were in and out in less than 30 min and they did a great job!

    I would recommend this to a friend