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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    best buy installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv with ease explained everything and came on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected it to my devices. Did a great job & was informative and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top Marks to the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Techs were timely, professional and courteous. Full installation took 90 mins and was cosmetically perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris the installer always does a great job and explains how to use the item very clearly. Thanks Chris

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional neat and fast installation went

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional neat and fast installation went over everything with me so I understood my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geek squad agent. She was professional !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She mounted my TVs and was knowledgeable and respectful. Also she answered all questions I had. I would like this agent if I need service again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv quickly and were very professional. They asked me questions on what I wanted before and were very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worked very quickly, great job geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were professional and knowledgeable. Did a great job mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" OLED Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used the geek squad before, but i will always in the future for installations. Specifically from this store in Portage. The crew were professional, knowledgeable and willing to get the install perfect. I will use these guys again, and cannot thank them enough for the honesty and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top Knotch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Job well done, and explained everything along the way to make sure I understood. Will definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top Knotch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Job well done, and explained everything along the way to make sure I understood. Will definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Carried upstairs and installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV quickly and professionally with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician! Very happy with the service. Will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG G2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great picture. I have a bright room, this tv handles the light well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall Mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount was delivered and mounted by Best Buy Staff. Prompt, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the TV and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians were very polite and professional. They were very knowledgeable in their job and were very helpful and every aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Service was wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was professional even though every time I had an appointment they were late or there was some mix up with my appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out and installed our 77" TV. We already had a mount on the wall, but they reinstalled it as the new TV needed to be hung lower than the old one. Great job, very professional, and they cleaned up everything and took away the packing materials.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Put it up very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and did everything they said they would do

    I would recommend this to a friend