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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    50 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a basic TV for a new small space we created. We didn’t need bells and whistles but did want someone to hook up all our gaming units and cable box

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done all around.:good advice, good installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2nd time was the charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had to come back a 2nd time because a screw came off the wall from the 1st visit. 2nd crew solved the issue and was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed our new 65 inch TV including wall mount and various attached electronics. Did a great job. Efficient and friendly guys. Definitely recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds my 75 inches tv is a very nice mount tv get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a decent job mounting my 65" TV above my fireplace using my purchased mantle mount. At first, they said they would have problems installing it in such a tight space but they were able to fit it in there! Docking one star since they did not clean up after doing the install. There were also smudges at the edge of the TV where they lifted it onto the mount. Not a big deal since I could wipe it off but it would be better if they had used gloves for that portion of the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good and so professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed a mount and our 65" Sony television to our bedroom wall. From the timely heads up for arrival to the surgical mask-like shoe bottom covers- I was immediately impressed. Only to be outdone by the expertise and knowledge displayed as the two gentleman installed our items and then walked us through and even calibrated optimal settings (audio and video) to our bedroom space. There was respect and courtesy to both each other and ourselves throughout the 2 hours they were here. They really were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome recomend to have one for everyone beautifu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome recomend to have one for everyone beautiful quality

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install my TVs Quickly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did very great work they installed my TVs nicely an even and in the right place. I appreciate how good they work

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very clean and professional. They explained everything and answered ALL of our questions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and did a wonderful job when putting up tv mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    An Excellent Team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Geek Squad was a pleasure to work with. They were informed, patient, and careful. All such service providers should be so good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Over fireplace 65 inch TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and high quality service, mount over a fireplace, they did a excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Bryan, did a fast, and quality install on both TVs. He even installed the mount for a third TV when I asked him to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game room tv mounted in time for all my sports games. Thanks Geek Squad. Called 30 mins prior to arriving is a plus too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and straightforward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents will get hired again anytime that I buy a TV now and need it mounted, they were helpful and quick

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, and got everything connected and up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, and asked me where I wanted the tv mounted, and showed me with tape how it would look! It was so easy! They set up my cable and my PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job by Geeks , except one of the TV" in the bedroom comes on by it self when watching the new 70 inch???

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount! I added the insurance and was able to get free mounting as well.

    I would recommend this to a friend