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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the help of BB sales in choosing the right TV mount. There are too many to choose from to study them all. This one seems to be perfect for my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Team ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had good Geek Squad service, but this team was exceptional! Very courteous, knowledgeable and organized! This team worked so efficiently together and took the time to answer all questions in a very understanding manner. Just the best we have ever had…and we’ve had a lot!!!! Nicholas headed up the team..there was a gal, I wish I could remember her name and a trainee, which they really were great teachers for the trainee. Simply the best team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job installing the mount also they clean afterwards very neat when cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Quality Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Premium TV mounting and TV connect and am very impressed with how quick they were with the install and performed a quality installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were very professional and polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv and connected everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tech mounted TV and taught me how to use the remote. He hit it all set up with the wireless internet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you Geek squad you did a wonderful job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful.He finished all setup with in less than 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable service. Techs were polite and got the installation performed in record time, Great Service. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best. Super friendly. Super efficient. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team (husband and wife) were highly personable, knowledgeable, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Delivery was smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery Gus were great, quick and efficient No problems with installing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad performed tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect and works great in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install and removal of old TV sets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and the technician removed two old TV sets as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service and terrific technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, friendly, thorough, and very knowledgeable. I’m so glad we trusted out TV mounting to these guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad setup and connected my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and Donnie installed tv on wall mount and setup and connected everything. They were really nice and very knowledgeable. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The agent took all the coronavirus precautions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant and mounted the TV and then disinfected all the surfaces he had touched. Also adjusted the TV settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional service. The best of best..very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is absolutely great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job with the installation. Plus, they were courteous and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed our TV were very professional. They made sure we were comfortable with operating our new TV and it’s features before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    No Big Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wall mounted my 55 inch tv. They did a good job but it took quite a while and they did not ask me if i wanted more cords to be hidden behind the tv so now i have to take the tv off the wall to made extra hook ups.

    I would recommend this to a friend