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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Set up was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up crew was awesome. Such a good group of guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers are very professional and clean and really did a nice job on a complicated install. Very impressed. Will always use geek squad in future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional on time installation. Installer was a perfectionist!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys did an amazing job. Quick, friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    We love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents performed the task beautifully and was able to correct a very unfortunate mishap. We’re very pleased with them!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    " TV mounting and connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home team was professional and prompt. They went right to work. Explained everything very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do pretty good mount install and connect your tv in professional manner very good

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work on mounting the TV and ensuring I fully understand all of its functions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tech Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 Technicians were the most courteous, efficient, clean and explained every step on how to use the TV, SoundBar and TV Mount Awesome Services

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV installation & followup service at the store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv with a Sanus tv mount installed onto our fireplace hearth. I also had a Rocketfish universal soundbar mount installed. I mentioned that I would like to get a soundbar at a later date. Techs suggested the Sonos Beam 2 might be a good choice. While mounting the tv one of the techs broke off part of the fireplace hearth. (accidents do happen- and I had the fireplace fixed, I was given their insurance claim information) Later I purchased the Sonos Beam 2 soundbar at Best Buy. This soundbar has a mounting configuration width of 6 inches, the minimum width for the Rocketfish universal soundbar mount is 6.6 inches. I went back to Best Buy to return the Rocketfish universal soundbar mount and purchase the Sanus soundbar mount for the Sonos Beam 2. I asked for assistance. I showed all my receipts and they said I wasn't charged the Rocketfish soundbar mount installation. The supervisor was not timely in resolving the issue and I found rude. I am paying again for removing the Rocketfish universal mount, installing the Sanus soundbar mount and connecting the Sonos Beam 2 soundbar. I think there should be better communication with the techs and the management as far as the which soundbar mounts work with which soundbar ( at the store the supervisor said the rocketfish mount will work with the Sonos Beam 2, "but it will hang".) The techs installed the tv and mount well, (still better communication is Needed) , but a supervisor's rudeness is not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a very good job. The cleanup was also good. they showed me how to operate the system also,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tv delivery & setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel have been great. Setting up and correcting situations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    77 inc TV mounting- AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mohammad was the guy who came and mounted my TV. He was excellent and very detailed. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job of hanging the tv. Geek squad very friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    98 TCL TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and it was a 98 inch TV. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came and set up my TV and mounted it to the wall above the fireplace were very professional and did a great job of setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mounting service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, hid the cables (power too, but it's $50 extra) and made sure everything was connected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very professionally. They explained the TV and remotes and down loaded the necesary items. Very Pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was on time and was done in a very professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV mount. Very sturdy. Fits most TV sizes. Looks great.

    I would recommend this to a friend