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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    FIVE STAR REVIEW FOR THE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Rep was SO nice! Did a GREAT job mounting my TV. And Also cleaned up the mess of cords behind my TV. He even had a BETTER cord mount the the one I purchased in the store! (I paid this & got a credit for the Store purchase! He also followed up afterwards & made an extra tip to my home to address a connection problem I was having!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jean and his team were Kind, Courteous and Efficient. They went above and beyond my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time. They were respectful of our home. They were friendly, efficient, very competent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    T V installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick and great job. They were very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that were here to install was careful, precise, and friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv perfectly. Also showed me how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, in and out super quick. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent onsite team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who went in mount the TV were excellent. They were organized, courteous, friendly, and knowledgeable. They hit a snag when we realized that the TV they took out of the box earlier and about to mount had a big crack. They ended up taking it back to the warehouse, and cleaned up after themselves when they left. Not sure if this is an issue with the team or scheduling, but they scheduled a time frame that was before the store even opened. They gave a 7a-12p timeframe, and the team called at 9:30a to say that they are coming in at 10. They came at 10:15a.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did an amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv perfectly, they also had an additional mount that my tv needed. This service was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick service. It did not take him very long to install the TVs. Very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did what they could to install my new TV but it turned out I needed a new cable box (thanks, Comcast, for letting me know in advance!). I had some trouble with the sound and picture once I got the new box, and Geek Squad actually came back (I have a contract) and adjusted everything. Also recommended a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional s as Nd mounted and checked all tvs before leaving. Also they cleaned up and trashed big tv box

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job, everything they have done has been great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead and showed up on time with the necessary tools to complete the premium install. They were professional, courteous and cleaned up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mount, as it can be moved in any direction. Geek Squard did a great job clean neat and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech installed my tv .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech moved my mount and connected the tv very fast and he left no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, on time, well prepared, and cleaned up before they left. We highly recommend Geek Squad for all or any TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execellent service. Knowledgeable technician. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job and we're very polite and professional I appreciate that.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount Samsung 56inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job mounting my tv. Asked where I wanted it and how I wanted it centered on the wall

    I would recommend this to a friend