Customer Ratings & Reviews

The two men who delivered and installed our TV, were very safe, careful, and very professional. They did an excellent job.

I absolutely love the Geek Squad. They are professional, knowledgeable and easy to work with . Extra kudos to Sean for coming prepared. I needed the next size wall mount as what I purchased was not big enough and he also had additional equipment I needed. Having an employee who plans ahead is truly a rare skill set to have and should be appreciated!!

The two Geek Squad members who installed my new Samsung QLED Q90 were very professional and did an amazing job! Thank you!

the two gentlemen assured my satisfaction before leaving the home.

I purchase the TV mounting, as a previous mounting was very satisfactory. The technician was very efficient and neat.

The tv was installed on the drywall with the purchased Sony original bracket. All connections were done such as ps4, Panamax voltage regulator. It is unfortunate that the Legrand wall outlet extension purchased at Best Buy was not installed in the Austin apartment as the tech said it is not included in the drywall standard install. It would have taken them jut a few minutes as the drywall had no obstacles. Nonetheless I am still overall satisfied with the install. I will just install the Legrand wall outlet myself when I visit the apartment in the future.

Geek squad techs were very professional and did a clean job of mounting our TV to the wall and hooking up our devices after the mounting.

The tech did a great job with the installtion and setup. Very knowledgeable and took the time to answer all of our questions.

Geek Squad provide value added service installation of large screen 77" TV. Their experience was invaluable for delievery, installation, setup. explanation of features, and most importantly recommending settings for TV and Sound bar for the best all round performance.

Professionals, came in and mounted my big 85 inch TV and made it look clean with wires,

Using the geek squad setup was the best decision made after purchasing our new TV. They were prompt, clean and efficient in setting up our new system.

Geek Squad agents mounted our tv and did a great job

Great job. Just what I was hoping for. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

The agents did a great installing and connecting all devices. They explained and made suggestions that we appreciated.

I have mix experience with Geek Squad. The 1st installation of my LG 77 TV was not level. Geek Squad of course sent someone to adjust the installation which I appreciated. My 2nd encounter on getting an in-home consultation on cameras had been bad. There were 2 no show. And finally 2 technicians showed up after I complained. Now that I wanted to install, supposedly another project person will need to come and assess how and where to install. This project person never called me! I can say that Best Buy does honor price guarantee, but this is all they do best. Service quality is less desirable.

The agents mounted the TV and helped connect devices

This TV is amazing all the colors are brilliant makes TV watching fun movie quality

Quit thinking about it and let the professionals do it quicker and better than you eve considered doing it. This service is a no-brainer going forward.

The team was quick, cleaned up behind themselves, mounted the tv and tested it to make sure it worked. Great experience!

Excellent service, the tv was mounted with professionalism. And well done. Excellent job.